Waiter/Waitress

Unity Star Import and Export FZE LLC; Dubai; On-site; AED 28,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Employment visa

Medical insurance

Annual leave & public holidays

End-of-service benefits

Professional environment

On-the-job training

Career growth

Meals, accommodation or transportation

Job summary

Unity Star Import and Export FZE LLC is seeking a friendly and professional Waiter/Waitress to join our Dubai team. You will welcome guests, take orders, serve meals, and maintain a clean, comfortable dining environment while delivering excellent customer service.

Responsibilities include presenting menus, guiding guests, coordinating with kitchen and cashiers, and ensuring adherence to hygiene standards. This is a full-time on-site role in Dubai, UAE.

Qualifications

• High school education or equivalent.
• Experience in a restaurant, hotel, cafe, or hospitality is an advantage.
• Good verbal communication and customer service skills.
• Basic English; additional languages are an advantage.
• Friendly personality and professional guest service approach.
• Ability to take orders accurately and follow instructions.
• Strong teamwork, time management and organizational skills.
• Ability to work efficiently in a busy F&B environment.
• Knowledge of food hygiene and safe handling is an advantage.
• Willingness to work flexible shifts including evenings, weekends and public holidays.
• Physically able to stand and walk for extended periods and carry serving trays.

Responsibilities

• Welcome guests and escort them to tables when required.
• Present menus and explain dishes, beverages, and specials.
• Take orders and communicate to the kitchen.
• Serve food and drinks promptly per service standards.
• Check guest satisfaction during meals.
• Respond politely to questions and requests.
• Coordinate with kitchen, cashiers and service team.
• Prepare tables, arrange cutlery, and keep area clean.
• Clear dishes and reset tables for next guests.
• Follow food hygiene, health, and safety procedures.
• Assist with billing and payment processing when required.
• Report complaints or issues to supervisor.
• Support opening, closing, and other service duties as assigned.

Skills

Customer service

Communication

Teamwork

Verbal English

Flexibility

Education

High school education or equivalent

Job description

We are looking for a friendly, professional, and customer-focused Waiter/Waitress to join our food & beverage service team. The successful candidate will welcome guests, take food and beverage orders, serve meals, and help maintain a clean and comfortable dining environment. The ideal candidate should have good communication skills, a positive attitude, and a commitment to providing excellent customer service.

Key Responsibilities

• Welcome guests warmly and escort them to their tables when required.
  
• Present menus and explain available dishes, beverages, and daily specials.
  
• Take food and beverage orders accurately and communicate them to the kitchen.
  
• Serve food and drinks promptly and according to restaurant service standards.
  
• Check on guests during their meals to ensure satisfaction.
  
• Respond politely to customer questions, requests, and concerns.
  
• Coordinate with kitchen staff, cashiers, and other service team members.
  
• Prepare tables, arrange cutlery, and ensure the dining area is clean and presentable.
  
• Clear used dishes and reset tables for the next guests.
  
• Follow food hygiene, health, and safety procedures.
  
• Assist with billing and payment processing when required.
  
• Report customer complaints or service issues to the supervisor.
  
• Support opening, closing, and other restaurant service duties as assigned.
  

Requirements

• High school education or equivalent is preferred.
  
• Previous experience as a Waiter/Waitress or in a restaurant, hotel, café, or hospitality environment is an advantage.
  
• Good verbal communication and customer service skills.
  
• Basic English proficiency; additional languages are an advantage.
  
• Friendly personality and a professional approach to guest service.
  
• Ability to take orders accurately and follow instructions.
  
• Good teamwork, time-management, and organizational skills.
  
• Ability to work efficiently in a busy food and beverage environment.
  
• Knowledge of food hygiene and safe food-handling practices is an advantage.
  
• Ability to handle customer requests and complaints politely.
  
• Willingness to work flexible shifts, including evenings, weekends, and public holidays, according to the work schedule.
  
• Physically able to stand and walk for extended periods and carry serving trays where required.
  
• Ability to work full-time on-site in Dubai, UAE.
  

Benefits

• Competitive salary based on experience and skills.
  
• Employment visa, subject to the employer's policy and applicable UAE regulations.
  
• Medical insurance, as applicable under the employment arrangement and UAE requirements.
  
• Annual leave and public holidays in accordance with applicable UAE labour law.
  
• End-of-service benefits, where applicable under UAE law.
  
• Professional and supportive working environment.
  
• On-the-job training and opportunities to develop hospitality skills.
  
• Career growth opportunities within the food and beverage or hospitality team.
  
• Meals, accommodation, transportation, service charges, or tips may be available depending on company policy and the employment contract.