Waiter / Waitress

Al Bandar Rotana & Al Bandar Arjaan by Rotana; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai is seeking dynamic Food & Beverage professionals with a diploma in hospitality and experience in high volume restaurants. Responsibilities include serving guests professionally, maintaining hygiene standards, and ensuring quality service. Ideal candidates will have strong guest service skills and the ability to thrive in busy environments.

Qualifications

• Previous experience as a Waiter/Waitress in a high volume restaurant.
• Good command of English, additional language skills are a plus.
• Hands-on attitude with a passion for service.

Responsibilities

• Perform all tasks to service food and beverage per hotel standards.
• Greet and seat customers and serve them professionally.
• Acquire knowledge of the food and beverage menu.
• Monitor quality of food & beverage being served.
• Maintain hygiene and cleanliness standards.

Skills

Guest service

Interpersonal skills

Adaptability

Customer Focus

Teamwork

Education

Diploma or degree in hospitality

Job description

Job Overview

We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.

Responsibilities

• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue

Qualifications and Skills

You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.

Knowledge & Competencies

The ideal candidate will be hands‑on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:

• Adaptability
• Customer Focus
• Recognizing Differences
• Taking Responsibility
• Teamwork