Waiter / Waitress

Rotana Hotels; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Dubai is looking for a Waiter/Waitress to provide professional service to enhance the dining experience for guests. Responsibilities include monitoring food and beverage quality, maintaining hygiene standards, and ensuring customer satisfaction. Ideal candidates should be dynamic and knowledgeable about menu items.

Qualifications

• Dynamic and self-motivated individuals needed.
• In-depth knowledge of food and beverage menu required.
• Good customer relations skills and ability to handle complaints.

Responsibilities

• Provide professional service to guests.
• Maintain hygiene and cleanliness standards in the outlet.
• Monitor the quality of food and beverage being served.

Job description

We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.

As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:

• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue