Waiter / Waitress

Al Ain Rotana; Abu Dhabi Emirate; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent hospitality establishment in Abu Dhabi Emirate seeks dynamic Food & Beverage professionals to advance their careers. The ideal candidate has a background in hospitality, strong guest service skills, and experience in high volume dining. Responsibilities include serving customers, ensuring quality, and maintaining cleanliness standards. Join a team passionate about service excellence.

Qualifications

• Previous experience as a Waiter/Waitress in a high volume restaurant.
• Good command of English.
• Hands-on with a passion for people and service.

Responsibilities

• Perform tasks to service food and beverage according to hotel standards.
• Greet and serve customers professionally.
• Acquire knowledge of the menu to assist guests.
• Monitor quality of food & beverage being served.
• Maintain hygiene and cleanliness standards.
• Prepare service setup before and during service.
• Use up selling techniques to exceed guest expectations.

Skills

Guest service

Interpersonal skills

Attention to detail

Adaptability

Teamwork

Education

Diploma/degree in hospitality

Job description

Job Overview

We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.

Responsibilities

• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue

Qualifications and Skills

You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.

Knowledge & Competencies

The ideal candidate will be hands‑on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:

• Adaptability
• Customer Focus
• Recognizing Differences
• Taking Responsibility
• Teamwork