Waiter/ess - Floor24 - Jumeirah Beach Hotel

Jumeirah; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality brand in Dubai seeks a Waiter to join the team at the Jumeirah Beach Hotel. The role involves welcoming guests, taking food and beverage orders, and ensuring exceptional customer service. Ideal candidates will have up to 2 years of experience in a 5-star environment and effective communication skills. The position offers an attractive tax-free salary along with various employee benefits.

Benefits

Attractive tax-free salary

Generous F&B benefits

Reduced hotel rates

Excellent leave and healthcare package

Life insurance

Flights home

Qualifications

• Up to 2 years of experience, preferably with 5 star hospitality company.
• Additional language will be an advantage.

Responsibilities

• Greet guests with a warm welcome and escort them to their tables.
• Take food and beverage orders accurately including any special requests.
• Deliver and serve food at tables.

Skills

Proficient in spoken business English

Effective communication skills

Food and beverage knowledge

Job description

Overview

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

Jumeirah Beach Hotel, Dubai’s premier lifestyle destination, is located on Jumeirah Beach Road just 15 km from the city centre and 25 km from Dubai International Airport. The 26-floor hotel has a curved design which represents the shape of a breaking wave and offers pristine private beaches with undisturbed views of the Arabian Gulf. With 599 sea-facing rooms and suites and 19 private villas, as well as 21 restaurants and bars, extensive conference and banqueting facilities, a private marina, Sinbad’s Kids Club, Talise™ Spa, and direct complimentary access to Wild Wadi Waterpark™ for all guests, the hotel continues to redefine the holiday experience.

About the Role: An opportunity has arisen for a Waiter to join the Floor24 team in Jumeirah Beach Hotel.

The main purpose

The main purpose of the job is attending to guests by welcoming and seating them. Cater to their requirements by taking food and beverage orders, serving food and beverages to customers and attend to customers' needs.

The main responsibilities

• Greet guests with warm welcome and smile, escort them to their tables, answer inquiries about food and beverage items on the menu.
• Assist guests by explaining how various menu items are prepared, describing ingredients and cooking methods, where applicable.
• Be aware of allergy information on menu items and inform guests where needed or inquired • Inform guests of daily specials or special items/promotions not listed on menu.
• Offer food and wine suggestions.
• Take food and beverage orders accurately including any special requests and inform Kitchen as per the request.
• Input the order into PO System, if needed.
• Work with bartenders to fill beverage orders, with kitchen staff to process and expedite food orders.
• Deliver and serve food at tables.
• Use established food handling and serving techniques as per Jumeirah standard.

The ideal candidate for this position

• Proficient in spoken business English.
• Up to 2 years of experience, preferably with 5 star hospitality company.
• Additional language will be an advantage.
• Effective communication skills with all levels of colleagues and management at all levels.

About the Benefits

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.