Waiter/ess (All Day Dinning) - The WB Abu Dhabi, Curio Collection by Hilton

Hilton Worldwide, Inc.; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A global hospitality company in Abu Dhabi is seeking a Waiter/ess to deliver excellent service to guests in a friendly and efficient manner. The ideal candidate should have good communication skills, a positive attitude, and experience in the Food and Beverage industry. Responsibilities include managing guest queries and ensuring high-quality food and beverage service. This role offers a dynamic work environment in an esteemed hospitality setting.

Qualifications

• Experience in Food and Beverage department or industry.
• Knowledge of Food Hygiene Regulations.
• Previous experience of cash handling.

Responsibilities

• Serve guests in a friendly, timely manner.
• Manage guest queries efficiently.
• Ensure Food and Beverage orders are of high standards.

Skills

Positive attitude

Good communication skills

Customer service

Grooming standards

Flexibility

Job description

Overview

Waiter/ess (All Day Dining) - The WB Abu Dhabi, Curio Collection by Hilton

Location: THE WB Abu Dhabi, Curio Collection by Hilton Yas Leisure Drive, Yas Island Abu Dhabi

What will I be doing?

As a Waiter/ess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Team Member experience. A Waiter/ess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage guest queries in a friendly, timely, and efficient manner
• Serve alcoholic/non-alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
• Ensure knowledge of menu and all products
• Ensure mise-en-place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner
• Practice Hilton grooming standards including uniform dress code, cleanliness and personal hygiene
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in Food and Beverage department and/or industry
• Previous experience of cash handling
• Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!