Waiter / ess

PULLMAN; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel and restaurant brand is seeking an ambassador for their food & beverage service in Ras Al Khaimah. You will greet guests, provide exceptional service, and have in-depth knowledge of the menu. Ideal candidates should have experience in hospitality and demonstrate strong interpersonal skills. The role requires teamwork and the ability to upsell effectively.

Qualifications

• Previous experience in a hotel or restaurant is an advantage.
• Ability to focus on guest needs, remaining calm and courteous at all times.
• Strong interpersonal and problem-solving abilities.

Responsibilities

• Greet and welcome guests in accordance with high standards.
• Handle and serve guests efficiently and courteously.
• Be knowledgeable about Food & Beverage items and upsell alternatives.

Skills

Guest focus

Interpersonal skills

Problem-solving

Ability to work under pressure

Team collaboration

Job description

Job Description

This job opportunity is with a planned starting date of 15th August 2025.

You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings make guests feel unique and valued.

• Greet and welcome all guests approaching the restaurant in accordance with the highest standards.
• Handle and serve guests efficiently, with flair and courteous manner.
• Have a thorough understanding and knowledge of all Food & Beverage items as well as allergens on the menu, and the ability to recommend Food & Beverage combinations and upsell alternatives.
• Be a salesperson by upselling hotel promotions, especially in F&B.
• Assist other team members to achieve excellence and maintain cleanliness across the entire cluster.
• Be flexible and extend job duties to carry out any other reasonable responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
• Handle all cashier duties as assigned.

Qualifications

• Previous experience in a hotel or restaurant is an advantage.
• Ability to focus on guest needs, remaining calm and courteous at all times.
• Strong interpersonal and problem-solving abilities.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively and collaboratively as part of a team.