Waiter

Melia Hotels International S.A.(Meliá); Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading urban resort in Dubai is seeking a Waiter to join their team. The ideal candidate will have 1-3 years of experience and strong communication skills. Responsibilities include providing excellent guest service, teamwork, and maintaining cleanliness in the dining area. Flexibility to work shifts is essential. This position offers a great opportunity to grow within a respected hotel group.

Qualifications

• Must have at least 1-3 years of experience.
• Strong organizational and multitasking skills.
• Flexibility to work in shifts.

Responsibilities

• Work as a team to ensure timely service.
• Maintain high standards of guest service.
• Participate in all training meetings to improve skills.

Skills

Attentiveness

Organizational skills

Multitasking

Communication skills

Team spirit

Education

High School Degree or Equivalent

Tools

Cash register

Ordering information system

Job description

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?

Because belonging to the great Meliá family is being VIP

We are excited to introduce you to a luxurious and unique urban resort - Melia Desert Palm, a proud member of The Melia Collection. The resort is a five-star boutique property, offering a wide range of one, two, and three-bedroom villas, each featuring an intimate and completely private pool, which is highly sought after, especially amongst the GCC clientele.

At Melia Desert Palm Member of Melia Collection, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect and work hard together to deliver the highest quality of service to all.

The Waiter is responsible for the following tasks and others assigned by their department as necessary.

• To work as a team with colleagues in all departments, to ensure timely service and a smooth running operation.
• To understand and adhere to all hotel policies and Standard Operating Procedure with regard to guest service, how to run the operation, personal discipline and grooming.
• Offer a consistently warm, professional welcome and farewell to guests and clients on their arrival at and departure from the catering area, maintaining impeccable posture and presentation at all times.
• Have the bill ready when requested and strictly follow set procedures for collecting payment for restaurant bills, depending on the method of payment.
• Check out with your Supervisor before leaving your station or floor.
• Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.
• To have a full knowledge of the service and facilities provided by the hotel in order to answer any questions the guests may have.
• Follow all safety policies to ensure a safe work area.
• Follow all reasonable work-related requests made by a Supervisor or Manager which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the hotel.
• Maintain your station in accordance with the standard at all times.
• Develop a complete knowledge of the menus.
• Learn and correctly use the Point of Sale equipment and follow the procedures.
• To maintain strict security measures when entering guest rooms to respect the privacy rights of our guests.
• Actively participate in all training meetings to continually develop professional skills and increase guest satisfaction.
• Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Carry out all instructions and tasks assigned by the position’s immediate superior, as well as any other responsibilities as required by the role.

Job Specifications:

• Must have at least 1-3 years of experience
• High School Degree or Equivalent
• Hands-on experience with cash register and ordering information system
• Attentiveness and patience for customers
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Flexibility to work in shifts

At Meliá we are all VIP

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.