Waiter

Sisco; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A hospitality company in Dubai is seeking a Waiter who will be responsible for delivering excellent customer service and ensuring guest satisfaction. The ideal candidate will have a pleasant personality and strong communication skills, able to work efficiently in a fast-paced environment. This role offers an opportunity to grow in a vibrant dining atmosphere.

Qualifications

• Minimum 1 year of experience as a Waiter/Service Staff in a restaurant or hotel.
• Freshers may be considered based on attitude and grooming.
• Basic understanding of food and beverage service standards.

Responsibilities

• Greet customers warmly and escort them to their tables.
• Present menus and take accurate food and beverage orders.
• Ensure food is served according to restaurant standards.
• Maintain a clean and organized dining area.
• Coordinate with kitchen staff for timely delivery of orders.
• Provide recommendations to guests and answer menu queries.
• Process bills and handle payments accurately.
• Follow hygiene, safety, and sanitation guidelines.
• Manage multiple tables during peak hours.
• Handle customer feedback or complaints professionally.

Skills

Excellent communication and interpersonal skills

Pleasant, well-groomed, and customer-friendly personality

Ability to multitask and work under pressure

Good understanding of serving etiquette and dining protocols

Team player with a positive attitude

Basic knowledge of POS systems

Education

High school diploma or equivalent qualification

Job description

Job Title

Waiter

Location

UAE

Salary

Depends upon Experience

Job Description

The Waiter will be responsible for delivering excellent customer service, ensuring guest satisfaction, and maintaining smooth dining operations. This role requires strong communication skills, a pleasant personality, and the ability to work efficiently in a fast‑paced environment. The ideal candidate must be attentive, well‑groomed, and committed to maintaining hospitality standards.

Main Responsibilities

• Greet customers warmly and escort them to their tables.
• Present menus, take accurate food and beverage orders, and serve items promptly.
• Ensure food is served according to restaurant standards for presentation and quality.
• Maintain a clean and organized dining area, including tables, chairs, and service stations.
• Coordinate with kitchen staff and ensure timely delivery of orders.
• Provide recommendations to guests when required and answer queries about menu items.
• Process bills, handle payments, and ensure accurate cash transactions.
• Follow hygiene, safety, and sanitation guidelines at all times.
• Manage multiple tables and maintain excellent customer service during peak hours.
• Handle customer feedback or complaints professionally and elevate issues when necessary.

Essential Qualifications

• Minimum 1 year of experience as a Waiter/Service Staff in a restaurant or hotel (freshers may be considered based on attitude and grooming).
• High school diploma or equivalent qualification.
• Basic understanding of food and beverage service standards.

Skills Required

• Excellent communication and interpersonal skills.
• Pleasant, well‑groomed, and customer‑friendly personality.
• Ability to multitask and work under pressure.
• Good understanding of serving etiquette and dining protocols.
• Team player with a positive attitude.
• Basic knowledge of POS systems is an advantage.