Volume Business - Sales Operations Executive

Tech First Gulf; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology company in Dubai is seeking a Business Operations Executive with 5 years of experience in Sales and Channel Operations Management. The ideal candidate will have expertise in data analysis and communication, with a strong proficiency in MS Office tools. This role requires a collaborative mindset and the ability to engage with teams across different time zones, focusing on achieving sales objectives and maintaining data integrity. Travel is not required.

Qualifications

• 5 years of proven success in Sales/Channel Operations Management.
• Experience in Inside Sales related to Tele sales is preferable.
• Professional working fluency in English.

Responsibilities

• Develop and maintain reports, dashboards, and analytics.
• Analyze KPIs to identify trends, opportunities, and areas for improvement.
• Ensure data integrity and accuracy within performance reports.

Skills

Data analysis

Communication

Presentation

MS Office expertise

Collaboration

Tools

CRM tools

Excel

Job description

Role

1. Reports and follow-up

• Develop and maintain reports dashboards and analytics.
• Work closely with across functions in TFG
• Vendor rebate and claim tracking
• Daily Sales Team Calendar and Meeting monitor
• Daily Sales Order Tracker and Red Flags
• Weekly sales achievement publishing to People Managers
• Weekly Stock and Aging achievement publishing
• Monthly Price List and Sales Promos (Focus / Aging / Vendor Program)
• Monthly Partner mailing of Product List
• Coordinate with PM and Finance for Vendor claims Claims Aging POE / POC capture etc.

2. Sales Data and Analysis

• Ensure data integrity and accuracy within performance reports.
• Analyze Volume Team Qtr HY and Annual KPIs to identify trends opportunities and areas for improvement.
• Implement automation using CRM and PRM tools (e.g. workflows approvals)
• Channel related business data collection
• Provide prompt response and ensure SLAs are met.
• Coordinate with cross-functional teams Ops PM Purchase to ensure successful SLA executions of Volume Orders
• Participate in Sales meetings reviews and release MoMs

Requirements

Personal traits

Highly driven accountable Business Operations Executive with a collaborative mindset and success orientation

Bold yet consultative approach - a strong ability to engage and pursue TFG's aggressive and remote/ different time zone-based teams across ME and Africa

No preference on Gender / Age / Physical disability (unless impeding role deliverables)

Experience: 5 years of proven success in Sales / Channel Operations Management

Preferably from Inside Sales experience of a large product related Tele sales

Skills: Demonstrated expertise in Analysis communication and presentation particularly using MS Office including Excel and Data base tools

Language: Professional working fluency both verbal and written English

Location: Dubai UAE

Travel: NONE