VoIP Engineer

Leading Edge; Dubai; On-site; AED 220,000 - 294,000; Full time

Job summary

A telecommunications company is seeking a skilled VoIP Engineer in Dubai with over 4 years of experience in deploying and optimizing VoIP solutions. The ideal candidate will have expertise in SIP trunks, Session Border Controllers, and complex IP PBX systems. This role offers the opportunity to work on impactful projects within enterprise environments.

Qualifications

• 4+ years of experience in VoIP engineering.

Responsibilities

• Design, deploy, and optimize VoIP solutions for enterprise environments.
• Configure and manage SIP trunks with major service providers.
• Deploy and manage Session Border Controllers for secure VoIP communications.
• Maintain and troubleshoot complex IP PBX systems.

Skills

SIP Trunking

Session Border Controller (SBC) Configuration & Security

IP PBX Platforms

Call Routing & Dial Plan Logic

VoIP Protocols

QoS and VoIP Traffic Shaping

Network Diagnostics & Packet Analysis

VoIP Monitoring & Troubleshooting

Education

Bachelor's degree

Job description

Job Title

VoIP Engineer

Location

Dubai, UAE

Job Summary

Our client is seeking a results‑driven and technically adept VoIP Engineer with over 4 years of hands‑on experience in designing, deploying, and optimizing enterprise‑grade VoIP solutions. The successful candidate will have demonstrated expertise in configuring SIP trunks, deploying and managing Session Border Controllers (SBCs), and maintaining complex IP PBX systems.

Key Responsibilities

• Design, deploy, and optimize VoIP solutions for enterprise environments
• Configure and manage SIP trunks with major service providers
• Deploy and manage Session Border Controllers (SBCs) for secure VoIP communications
• Maintain and troubleshoot complex IP PBX systems across various platforms, including:
• Grandstream UCM
• Yeastar S‑Series
• 3CX v20+
• Asterisk FreePBX
• Troubleshoot call routing issues and implement dial plans
• Ensure network QoS for VoIP traffic and integrate voice solutions with legacy systems and modern unified communication environments

Required Skills

• SIP Trunking (Registration, Authentication, NAT Traversal)
• Session Border Controller (SBC) Configuration & Security
• IP PBX Platforms (configuration and management)
• Call Routing & Dial Plan Logic
• VoIP Protocols (SIP, RTP, SRTP, T.38)
• QoS and VoIP Traffic Shaping
• Number Normalization and E.164 Formatting
• Integration with PSTN Gateways, VoIP Phones, and Softphones
• Network Diagnostics & Packet Analysis (Wireshark, sngrep)
• VoIP Monitoring & Troubleshooting (logs, CDR, SIP traces)

Professional Highlights

• Successfully implemented SIP trunking and number porting projects across multi‑site enterprise environments
• Migrated legacy PBX systems to IP‑based platforms, achieving improved call quality and reduced telecom costs
• Deployed secure SBC configurations to support remote IP phones and NAT traversal for global teams
• Streamlined dial plans and outbound rules for diverse geographic and business needs
• Delivered training and documentation to IT teams and end‑users on VoIP system usage and best practices

Requirements

• 4+ years of experience in VoIP engineering
• Bachelor's degree (Preferred)