Visual Merchandising Supervisor

GMG; Dubai; On-site; AED 134,000 - 223,000; Full time

Job summary

GMG in Dubai is seeking a Visual Merchandising Supervisor to lead a team of visual merchandisers, optimize store layouts for an enhanced customer experience, and drive sales through compelling displays that reflect brand guidelines and seasonal campaigns.

The role requires coordinating with marketing and buying teams, maintaining visual standards, and providing ongoing training to staff. Strong leadership and design skills are essential for success in a dynamic retail environment.

Qualifications

• High School Diploma or equivalent required; associate or bachelor’s in fashion merchandising preferred.
• 2–4 years in visual merchandising, retail display, or interior design; supervisory experience desirable.
• Proficiency in MS Office and visual merchandising software; strong design sense.

Responsibilities

• Develop and execute in-store visual merchandising displays based on guidelines, seasonal campaigns, and product launches.
• Refresh displays to reflect current promotions and marketing initiatives.
• Collaborate with marketing and buying teams to incorporate product positioning and branding into displays.
• Lead and inspire the visual merchandising team to create high-impact, customer-oriented displays.
• Plan and execute store layouts to optimize customer traffic flow and product visibility.
• Maintain visual standards across all store sections and keep displays cohesive.
• Track success metrics and report on foot traffic and sales impact; adjust as needed.
• Ensure health and safety compliance for all displays.

Skills

Visual merchandising

Leadership

Communication

Interpersonal skills

Education

High School Diploma

Fashion Merchandising degree

Visual Design degree

Tools

Adobe Creative Suite

CAD

Microsoft Office

Job description

Role Summary:

The Visual Merchandising Supervisor is responsible for overseeing the creation, implementation, and maintenance of visually engaging displays that align with the brand's identity and marketing strategy. This role involves leading a team of visual merchandisers, ensuring the store layout is optimized for customer experience, and consistently driving sales through effective visual presentations.

1. Visual Merchandising Strategy & Execution:

• o Develop and execute in-store visual merchandising displays based on the company's guidelines, seasonal campaigns, and product launches.


• o Ensure displays are consistently refreshed and maintained to reflect current promotions and marketing initiatives.


• o Work closely with the marketing and buying teams to incorporate product positioning and branding into the displays.


• o Lead and inspire the team to create high-impact, aesthetically pleasing, and customer-oriented visual displays that align with the company's brand and sales objectives.

2. Team Leadership & Training:

• o Supervise and manage the day-to-day activities of the visual merchandising team, ensuring all tasks are completed efficiently and to a high standard.


• o Provide training and development opportunities for visual merchandising staff to ensure proficiency in visual presentation techniques and store layout.


• o Motivate and lead the team to meet performance goals and deadlines.


• o Conduct regular team meetings to communicate new strategies, store updates, and key merchandising targets.

3. Store Layout & Floor Planning:

• o Collaborate with store managers and other key stakeholders to plan and execute store layouts that optimize customer traffic flow and product visibility.


• o Monitor and maintain visual standards across all sections of the store, ensuring displays are cohesive and well-organized.


• o Review and adjust floor plans periodically to ensure effective use of space and to keep the store environment fresh and engaging.

4. Inventory Management & Product Presentation:

• o Coordinate with the inventory team to ensure the timely arrival of products for visual setups.


• o Ensure that product displays are well-stocked and replenished, following established visual standards.


• o Ensure proper signage and pricing are displayed clearly alongside the products.

5. Brand Consistency:

• o Ensure all visual merchandising efforts align with the company's overall brand standards and aesthetics.


• o Maintain up-to-date knowledge of current retail trends, competitive landscape, and industry best practices to bring fresh ideas to the team and the store.

6. Performance Reporting:

• o Track and report on the success of visual merchandising efforts, including foot traffic, sales performance, and customer feedback.


• o Identify areas for improvement and implement adjustments as needed.


• o Provide feedback to senior management on visual merchandising trends and customer preferences.

7. Health & Safety Compliance:

• o Ensure all visual merchandising displays are in compliance with health, safety, and regulatory standards.


• o Monitor the store's visual elements to ensure that they do not obstruct emergency exits or create hazards for customers and staff.

Functional / Technical Competencies:

• o Strong knowledge of visual merchandising techniques, retail trends, and space planning.


• o Excellent leadership, communication, and interpersonal skills.


• o Detail-oriented with strong problem-solving abilities.


• o Proficiency in Microsoft Office (Excel, Word, PowerPoint) and visual merchandising software or design tools (Adobe Creative Suite, CAD, etc.).


• o Ability to work under pressure and adapt to changing retail environments.


• o Ability to stand for extended periods.


• o Must be able to lift and move heavy items.


• o Occasional travel to other store locations or events may be required.

Education and Experience:

• o High School Diploma or equivalent required; Associate's or Bachelor's degree in Fashion Merchandising, Visual Design, or related field preferred.


• o Minimum of 2-4 years of experience in visual merchandising, retail display, or interior design. Prior supervisory or team leadership experience is highly desirable.