VIP Programs Lead – South Asia

Bettorian; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading online gaming company in Dubai is seeking an experienced VIP Manager to build strong relationships with top-tier clients. You will develop and refine the VIP program while leading a team to deliver exceptional service. Ideal candidates will have 5–7 years of experience in VIP management and strong analytical skills. This is an opportunity to thrive in a dynamic environment focused on customer engagement and retention.

Qualifications

• 5–7 years experience in VIP or high-value customer management.
• Experience in managing and motivating a team.
• Strong analytical skills to interpret complex data.

Responsibilities

• Build and nurture relationships with top-tier clients.
• Develop and refine the VIP program.
• Lead and mentor the VIP team to achieve KPIs.
• Collaborate with internal departments on VIP initiatives.

Skills

Exceptional interpersonal skills

Strategic thinking

Proficiency in CRM systems

Strong analytical skills

Negotiation skills

Tools

Analytics tools

Reporting platforms

Job description

A leading online gaming company in Dubai is seeking an experienced VIP Manager to build strong relationships with top-tier clients. You will develop and refine the VIP program while leading a team to deliver exceptional service. Ideal candidates will have 5–7 years of experience in VIP management and strong analytical skills. This is an opportunity to thrive in a dynamic environment focused on customer engagement and retention.