VIP Hostess - Ossiano

Kerzner International Management; Abu Dhabi; On-site; AED 78,000 - 123,000; Full time

Benefits offered by this job

Food & Beverage privileges

Discounted rates at Kerzner properties

Comprehensive health insurance

Annual flights home

Life insurance

Incentive program

Wellness and social initiatives

Job summary

Kerzner International Management, within Atlantis, The Palm, seeks a VIP Hostess for Ossiano. You will be the first point of contact, greeting guests, guiding them to tables, and maintaining a memorable experience in a luxury setting.

The role emphasizes polished communication, guest rapport, and seamless teamwork across a renowned resort. The ideal candidate has 2+ years in luxury hospitality or high-end dining, with superb communication skills and a professional demeanor.

Qualifications

• Ideally international exposure in a similar role or 2 years of experience in a luxury hotel and high-end restaurant.
• Excellent communication skills are essential.
• Experience in VIP or guest-facing roles is a plus.

Responsibilities

• Greet guests warmly on arrival and assist with seating and directions.
• Inform guests of wait times and manage the waiting list.
• Show guests to their tables and ensure comfort and satisfaction.
• Bid guests farewell and thank them for visiting to secure repeat business.
• Collaborate with team to deliver flawless guest experiences in a fast-paced setting.

Skills

Communication skills

Customer service

Team player

Luxury hospitality

Job description

Job description

VIP Hostess - Ossiano (21514)

A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.

The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.

Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.

About the role

As a VIP Hostess at Ossiano, you will be the first point of contact with our guests, creating a positive impression, greeting guests upon arrival, informing them of their wait time, monitoring the waiting list, showing guests to their tables, and bidding guests farewell as they leave. Using your charm to carry out a natural conversation with our guests, you will showcase your effective communication skills, customer service skills, and your efficiency as a team player, showcasing your ability to work positively in a fast-paced environment. In return, we will make sure you have the right support with the right training and leadership along the way. You will attend both external and internal training courses, developing your skills and fine-tuning your food and beverage acumen.

About you

Ideally, we’d love you to have international exposure in a similar role or either 2 years of experience working within a luxury hotel and high-end restaurant. In addition to this, you will have excellent communication skills.

We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.