VIP Fine-Dining Lead Waiter

Atlantis; Dubai; On-site; AED 50,220 - 66,960; Full time

Benefits offered by this job

Competitive, tax-free salary

Comprehensive health insurance

Annual flights and life insurance benefits

Generous discounts on dining and leisure

Career growth opportunities with training and mentorship

Job summary

Atlantis is seeking an experienced Head Waiter to join the Royal Club Services team in Dubai. This role involves delivering world-class dining experiences to VIP guests and leading a service team to maintain high standards of guest satisfaction.

The ideal candidate will have at least 2 years of experience in a luxury dining environment and possess a solid understanding of fine dining protocols. The position offers a competitive, tax-free salary and opportunities for career growth within one of the world's most iconic ultra-luxury resorts.

Qualifications

• Minimum of 2 years' experience in a Head Waiter or Senior Waiter role within a luxury hotel, resort, or fine-dining environment.
• Strong interpersonal and communication skills with the ability to engage a diverse clientele.
• Proven ability to lead by example and manage a small service team effectively.
• Solid understanding of fine dining service protocols and luxury guest expectations.
• Positive attitude, adaptability, and attention to detail under pressure.
• Fluency in English required; additional languages are an advantage.

Responsibilities

• Lead and support the service team to deliver an exceptional fine dining experience to all guests.
• Greet and seat guests courteously, ensuring a welcoming and professional first impression.
• Demonstrate deep knowledge of menu offerings, including food, beverages, and daily specials.
• Ensure food and beverage items meet quality and presentation standards before service.
• Coordinate closely with the kitchen and bar teams for smooth service flow.
• Handle guest inquiries and resolve complaints promptly with professionalism and tact.
• Assist with training, mentoring, and motivating junior team members to maintain service excellence.
• Uphold hygiene, safety, and brand standards in all service areas.

Skills

Fine Dining and VIP Service

Guest Relations and Communication

Food and Beverage Knowledge

Team Leadership and Coordination

Upselling and Revenue Maximization

Complaint Handling and Service Recovery

Job description

Atlantis is seeking an experienced Head Waiter to join the Royal Club Services team in Dubai. This role involves delivering world-class dining experiences to VIP guests and leading a service team to maintain high standards of guest satisfaction.

The ideal candidate will have at least 2 years of experience in a luxury dining environment and possess a solid understanding of fine dining protocols. The position offers a competitive, tax-free salary and opportunities for career growth within one of the world's most iconic ultra-luxury resorts.