VIP Experience Team Lead - Luxury Guest Service

Kerzner International Management; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading luxury resort in Dubai is seeking a Team Leader for VIP Services. This role involves overseeing VIP guests, anticipating their needs, and ensuring personalized service throughout their stay. The ideal candidate has over 2 years of experience in VIP or Butler Service and a strong passion for customer service. Join a dynamic team dedicated to surpassing guest expectations and creating unforgettable experiences.

Qualifications

• 2+ years working in VIP or Butler Service with a demonstration of luxury service.
• Passion for customer service and willingness to learn various areas of resort operations.

Responsibilities

• Oversee the assigned VIP guest, anticipating preferences and needs.
• Ensure all guest preferences are communicated to the team.
• Perform food and beverage service as required in suites.
• Assist guests with belongings and ensure timely preparation of preferred newspapers.

Skills

Customer service

Attention to detail

Team coordination

Luxury service experience

Job description

A leading luxury resort in Dubai is seeking a Team Leader for VIP Services. This role involves overseeing VIP guests, anticipating their needs, and ensuring personalized service throughout their stay. The ideal candidate has over 2 years of experience in VIP or Butler Service and a strong passion for customer service. Join a dynamic team dedicated to surpassing guest expectations and creating unforgettable experiences.