VIP And Institutional Sales - MENA

Binance; Dubai; Remote; AED 600,000 - 1,200,000; Full time

Job summary

Binance VIP & Institutional Team seeks a seasoned sales professional to acquire and manage a portfolio of global institutional and VIP clients. You will build trust, expand relationships through ongoing communication, and develop key service processes while providing product feedback.

You will analyze user behavior, coordinate with multiple departments, and travel to bespoke events to meet clients. Fluent English and Arabic are required, with remote-first global collaboration.

Qualifications

• Sales experience with clear KPI.
• Familiar with CRM tool.
• Autonomous in a sales team with regional exposure and event hosting.
• 3-10 years in sales and client services with an international financial background.
• Client portfolio including institutional clients, HNW individuals, prop trading firms, private banks and brokers.
• Strong communication, able to adapt in diverse situations, excellent relationship maintenance and sales skills, able to work under pressure.
• Passionate about crypto; industry experience is a plus.

Responsibilities

• Acquiring and developing trust relationships with a portfolio of major clients (global institutional/VIP clients)
• Expanding relationships with existing customers through sustained communication and needs understanding
• Building key customer service processes, formulating rules, and tracking status of key customers
• Analyzing user behavior, identifying needs, writing key customer analysis reports, and coordinating with departments to provide optimal solutions and product feedback

Skills

Sales experience

CRM usage

Strong communication

Bilingual English & Arabic

Tools

CRM tool

Job description

Job Description:

Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, and more. Our mission is to increase the freedom of money and financial access for people around the world.

About Binance VIP & Institutional Team

Built by the world's largest digital asset exchange by trading volume, Binance VIP and Institutional offers access to digital asset solutions for VIP clients and institutions. We work closely with a wide range of market participants, including individual traders, high-frequency trading (HFT) and proprietary trading firms, hedge funds, asset managers and family offices, market makers and brokers, investment banks, and more. Join us to be part of a team that provides top-tier services to the most influential players in the crypto industry.

Our team serves the most sophisticated trading users and participants in the trading and investment industry and we offer you an opportunity to build your portfolio of clients alongside Binance and amongst top colleagues. Work remotely in a global team that covers all parts of the world, where you will get to travel and meet and attract your clients at bespoke events.

Responsibilities

• Acquiring and developing trust relationships with a portfolio of major clients (global institutional/VIP clients)
• Expanding the relationships with existing customers by sustained communication, understanding of their needs
• Building key customer service processes and systems, formulating management rules, and tracking the status of key customers
• Analysis of user behavior, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions and product feedback

Requirements

• Sales experience (customer acquisition/ origination), having had a clear sales KPI
• Familiar with the use of a CRM tool
• Worked autonomously within a sales team. Experience in working with regional sales teams and in attending and hosting events to acquire new customers.
• 3-10 years working experience in sales and client services function with international financial background in banking, investments, FX sales
• Client portfolio including institutional clients, HNW individuals, prop trading firms, private bank customers with brokers, futures institutions or commercial banks and etc
• Strong communication, ability to be flexible in a variety of situations, excellent relationship maintenance and sales skills, able to work under pressure
• Passionate about crypto. Industry experience would be of an advantage
• Fluency in English and Arabic is required to be able to coordinate with overseas partners and stakeholders.

Why Binance

• Shape the future of finance
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle challenging projects in a fast-paced and innovative enviornment with autonomy
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Remote-first, work-from-home arrangement (may vary depending on the nature of the role and team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.