We are seeking an experienced Villa Supervisor to oversee the daily operations of a private villa for a prominent UHNWI family in Abu Dhabi. The ideal candidate will be responsible for managing a full household team ensuring exceptional service standards and maintaining smooth villa operations. This role requires someone with a strong hospitality background preferably with butler experience and accustomed to working in high-expectation UHNWI households.
This is a live-in role managing one villa with a team of staff and requires a candidate who is organized firm proactive and able to maintain discretion and professionalism at all times.
Key Responsibilities
Household & Staff Management
- Supervise and lead a team of employees including:
- Prepare weekly duty rosters and shift schedules.
- Ensure all staff deliver high-quality service and maintain discipline and professionalism.
- Conduct regular training performance checks and task monitoring.
Villa Operations
- Oversee day-to-day villa functionality cleanliness and readiness at all times.
- Handle household logistics procurement requests and operational coordination.
- Manage maintenance schedules and coordinate with contractors and service providers for repairs or planned works.
Butler & VIP Support
- Act as a butler during VIP meetings important gatherings or special family requirements.
- Ensure proper service etiquette guest handling and protocol aligned with UHNWI expectations.
Family Protocol & Security Coordination
- Enforce villa rules and privacy protocols including:
- No staff entry to the family area after a certain time
- When family members visit only designated staff may access assigned areas.
- Maintain discretion confidentiality and high sensitivity to family privacy.
Household Coordination
- Work closely with the family representative and report directly to HR.
- Ensure smooth communication between staff and the family.
- Support the daily operational needs of an active family with high movement.
Additional Notes
- Not involved in event planning or organizingthis is handled by third-party providers.
- Must be flexible with schedule; one day off weekly (day not fixed).
- Must live within the villa compound as part of the role.
- Candidate must have experience managing large teams in private households or luxury hospitality environments.
Requirements
- Minimum 58 years experience in UHNWI / VIP household operations.
- Prior experience as a Butler Household Manager or Villa Supervisor.
- Proven experience handling large household teams.
- Strong leadership communication and organizational skills.
- Ability to maintain strict confidentiality and uphold family protocols.
- Highly professional disciplined and detail-oriented.
- Ability to multitask and handle fast-paced family environments.
- Preferably single or married with spouse living outside the UAE.