Vice President, People & Culture Operations

Accor; Dubai; Vor Ort; AED 600.000 - 1.200.000; Vollzeit

Zusammenfassung

Accor in Dubai seeks a Vice President People & Culture Operations MEA & Türkiye to shape talent strategy for 250+ managed and franchised hotels, sitting on the regional executive committee and reporting to the SVP People & Culture MEA APAC. The role requires sound judgement, deep employment law knowledge and proven compliance, ER/IR across diverse markets.

As Accor Academy’s regional champion you will drive learning, leadership development and internal mobility, align capability with guest

Qualifikationen

• Experience in People & Culture leadership across multiple markets.
• Strong knowledge of employment law and compliance.
• Ability to partner with senior operational leaders to drive business outcomes.

Aufgaben

• Shape regional talent strategy for MEA & Türkiye across 250+ hotels.
• Lead Accor Academy to drive learning, leadership development and internal mobility.
• Embed inclusive practices and ensure guest experience metrics align with business performance.

Jobbeschreibung

Every exceptional guest experience begins with an exceptional people experience As Vice President People amp Culture Operations Middle East Africa amp Turkiye you will shape how more than 250 managed and franchised hotels in one of Accor s most dynamic regions attract grow and keep the talent behind them Based In Dubai reporting to the SVP People amp Culture MEA APAC and sitting on the Middle East Africa and Turkiye Executive Committee this role serves as a commercially driven People amp Culture partner to regional and hotel leaders You will bring sound judgement a strong working knowledge of employment law and proven experience in compliance and in employee and industrial relations across markets with very different rules Capability is where you will make your mark As Accor Academy s champion across the region you will make it the engine of how our Heartists learn grow and lead to build the next generation of hotel leaders and a pipeline of talent ready for the region s growth You will unite the regional People amp Culture community behind a shared agenda and hold it to delivery while building a commercial People amp Culture offer for our franchise partners Together this will turn stronger engagement retention and capability into what counts most the guest experience and business performance

What You Will Be Responsible For

Business Partnership amp Operational Performance

As a member of the Middle East Africa and Turkiye Executive Committee partner with the Regional President Middle East Africa amp Turkiye to translate business priorities into people strategies that deliver measurable operational and commercial outcomes Act as a trusted adviser to General Managers and Operations leaders providing guidance coaching and challenge on workforce planning leadership and organisational effectiveness Use workforce and operational insights to identify risks and opportunities strengthen leadership accountability and connect engagement and capability with guest experience productivity and business performance

Capability

Talent amp Employee Experience

Champion Accor Academy as the centrepiece of the region s capability agenda Mobilise hotel leaders and the P amp C community to make continuous learning part of everyday operations turning capability into career growth stronger leadership and measurable business performance Partner with Accor Academy Talent Experience teams and hotel leaders on workforce planning attraction and retention Build succession pipelines and promote internal mobility across brands hotels and geographies Turn employee feedback into action on engagement and well-being improving the Heartist experience while strengthening retention service excellence and productivity

Lead inclusion and social impact across the region

Embed inclusive practices in how we hire develop and promote and champion causes that create positive outcomes for Heartists and the communities we serve Lead the regional People amp Culture community to share expertise build capability and deliver common priorities

Employee Relations Compliance amp Governance

Lead complex employee relations ER industrial relations IR and workplace investigations ensuring fair consistent and timely handling of sensitive matters Apply a strong working knowledge of local employment and labour law to guide decisions and ensure compliance with legislation company policies and governance requirements Partner with Legal and regional stakeholders to manage people-related risks and equip hotel P amp C teams to uphold sound practice across diverse markets

People Analytics Insights amp Systems

Drive adoption of Group People amp Culture systems tools and services across the region embedding consistent processes and clear service standards for hotel teams Strengthen data quality and use workforce talent and operational insights to guide decisions Track retention succession readiness engagement learning adoption and workforce effectiveness turning insight into action and accountability for results

10+ years of progressive People & Culture leadership experience, including responsibility for large, multi-site operations.A track record as a partner to senior operational leaders and executives, delivering measurable business and employee outcomes.Experience embedding continuous learning and capability building across complex organisations, connecting development with operational performance.Strong expertise in talent, succession, workforce planning, organisational development and leadership development.A strong working knowledge of employment and labour law, with proven experience in compliance, workplace investigations, and employee and industrial relations across Middle East and African markets.Commercial acumen to package, position and sell people services to owners or clients, ideally in a franchise context.Strong analytical skills and the ability to turn workforce insights into practical business action.Experience working in global, multicultural environments.The credibility, communication and influencing skills to mobilise regional P&C teams and engage senior stakeholders and owners.A commitment to hospitality, well-being, inclusion and social impact, with a track record of advancing inclusion that strengthens talent pipelines.