Venue Operations Lead: Events, Safety & Service

Modon; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading facility management organization in Abu Dhabi is seeking an Operations Manager to oversee venue operations, ensuring excellent customer service and compliance with health and safety regulations. The ideal candidate will have at least 3 years of experience in venue management, a bachelor's degree in a relevant field, and strong leadership skills. Proficiency in English is required, with Arabic being a plus.

Qualifications

• Bachelor's degree in a relevant field.
• Related leisure or vocational qualification is essential.
• IOSH Managing Safely certification is desirable.

Responsibilities

• Manage staffing, policies, and procedures for the operations team.
• Supervise cleaning and maintenance during events.
• Ensure health and safety regulations are met.
• Lead the customer service delivery through the operational team.
• Oversee staff training and maintain accurate training records.

Skills

Operations management

Customer service standards

Health and safety compliance

Staff training and induction

Relationship building

Education

Bachelor's degree in Sports Management, Business Administration, Facility Management

Job description

A leading facility management organization in Abu Dhabi is seeking an Operations Manager to oversee venue operations, ensuring excellent customer service and compliance with health and safety regulations. The ideal candidate will have at least 3 years of experience in venue management, a bachelor's degree in a relevant field, and strong leadership skills. Proficiency in English is required, with Arabic being a plus.