Overview
Location: Dubai, UAE (on-site)
Employment Type: Full-time, Permanent
Start: Immediate
Eligibility: Open to UAE Nationals (UAEN) under Emiratization
Sector: Rail & Transportation Infrastructure
Role Summary: We’re hiring a Junior IT / Cybersecurity Engineer to support end-user IT, networks, and first-line security operations. You’ll help maintain secure endpoints, assist with incident triage, and contribute to vulnerability and patch management across a fast-moving environment.
Responsibilities
- Provide L1 / L2 IT support for Windows workstations, basic Linux, and O365 accounts.
- Assist with network basics (switches / routers, VLANs, Wi-Fi, VPN), user provisioning, and access controls.
- Monitor security tools (AV / EDR, email security, MDM, SIEM dashboards) and escalate alerts.
- Support vulnerability scanning, patch scheduling, and remediation tracking.
- Help document SOPs, asset inventories, and configuration baselines.
- Participate in incident response triage: evidence capture, ticketing, and follow-ups.
- Enforce IT policies (passwords, MFA, data handling) and support awareness campaigns.
Qualifications
- UAE National (UAEN) with a Family Book / UAE Passport.
- Bachelor’s degree in IT / Computer Science / Cybersecurity or related field.
- 0–2 years experience (internship or entry-level) in IT support or security operations.
- Familiarity with:
- OS / Endpoint: Windows 10 / 11, basic Linux; EDR / AV; MDM / Intune.
- Identity / Access: Azure AD / M365, MFA, least-privilege concepts.
- Networking: TCP / IP, DNS / DHCP, VPN, firewalls (fundamentals).
- Security Ops: SIEM basics, incident handling lifecycle, patching / vuln mgmt.
- Certifications a plus: CompTIA Security+ / Network+ , CCNA , Microsoft AZ-900 / SC-900 , ITIL.
- Proactive, service-oriented communicator (English essential; Arabic is a plus).
Additional Information
- Mentorship from senior IT and security engineers.
- Training support for entry-level certifications.
- Please note that only shortlisted candidates will be contacted.