UAE Area Operations Leader | Safety & Efficiency

Amazon.com; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Amazon.com Dubai is seeking an Area/Shift Manager to lead a diverse team across shifts, maintaining safety and productivity while meeting customer demand. You’ll analyse performance and drive practical improvements to keep operations efficient.

The role requires a Bachelor’s degree or equivalent, or 2+ years of Amazon experience, plus a flexible schedule including weekends, nights, and holidays. You’ll work with other managers to standardise shift processes and strengthen our service delivery.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Promote a culture of safety and wellbeing.
• Analyse and implement corrective actions to ensure quality and productivity across all shifts.
• Support and lead a team and handle administrative work alongside building and supporting a strong team culture.
• Analyse performance and suggest process improvements to optimise work and improve customer service.
• Collaborate with other managers to standardise shift processes.

Skills

Team management

Performance management

Lean techniques

Education

Bachelor's degree or equivalent

Amazon experience (2+ years)

Job description

Amazon.com Dubai is seeking an Area/Shift Manager to lead a diverse team across shifts, maintaining safety and productivity while meeting customer demand. You’ll analyse performance and drive practical improvements to keep operations efficient.

The role requires a Bachelor’s degree or equivalent, or 2+ years of Amazon experience, plus a flexible schedule including weekends, nights, and holidays. You’ll work with other managers to standardise shift processes and strengthen our service delivery.