Turkish-Speaking Client Relations Specialist - Dubai

Payoneer; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading financial services company in Dubai is seeking a motivated Customer Relations Associate for the Turkish market. This role requires overseeing mid-tier client relationships, enhancing client satisfaction, and addressing operational needs. The ideal candidate has 3 years of experience in customer relations, is bilingual in Turkish and English, and has a strong understanding of financial systems. This is a full-time role with opportunities for professional growth.

Qualifications

• 3 years experience in customer relations, account management or sales.
• Experience in fintech, financial services, or e-commerce.
• Strong understanding of financial systems or digital payments.

Responsibilities

• Oversee and manage relationships with midtier clients.
• Identify business opportunities and support product education.
• Act as the primary point of contact for Turkish-speaking clients.
• Collaborate with internal teams to represent client needs.
• Implement scalable solutions to enhance efficiency.

Skills

Customer relations

Account management

Sales

Bilingual in Turkish and English

Relationship building

Organizational skills

Tools

CRM platforms (e.g., Salesforce)

Job description

A leading financial services company in Dubai is seeking a motivated Customer Relations Associate for the Turkish market. This role requires overseeing mid-tier client relationships, enhancing client satisfaction, and addressing operational needs. The ideal candidate has 3 years of experience in customer relations, is bilingual in Turkish and English, and has a strong understanding of financial systems. This is a full-time role with opportunities for professional growth.