Transformation Project Lead: Improve Ops & Experience

Emirates Islamic Bank; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading financial institution in the United Arab Emirates is seeking an experienced professional to drive business transformation initiatives. This role involves enhancing operational efficiency and improving the customer experience. Candidates should possess a Bachelor’s degree and 3+ years of experience in project management or process improvement, alongside strong analytical and problem-solving skills.

Qualifications

• 3+ years of experience in business transformation, project management, or process improvement.
• Strong analytical and problem-solving skills with the ability to interpret data and recommend solutions.
• Excellent communication and collaboration skills with ability to work effectively across departments.

Responsibilities

• Support planning, coordination, and execution of transformation and process improvement projects.
• Analyze existing workflows to identify gaps and recommend efficiencies.
• Prepare data-driven reports, dashboards, and presentations for tracking project progress.

Skills

Analytical skills

Problem-solving

Communication skills

Collaboration

Education

Bachelor’s degree in Business Administration, Finance, Information Technology or related field

Tools

Agile

Lean

Six Sigma

Job description

A leading financial institution in the United Arab Emirates is seeking an experienced professional to drive business transformation initiatives. This role involves enhancing operational efficiency and improving the customer experience. Candidates should possess a Bachelor’s degree and 3+ years of experience in project management or process improvement, alongside strong analytical and problem-solving skills.