Training Specialist - (Standards & Operations)

Emirates; Dubai; On-site; AED 180,000 - 300,000; Full time

Benefits offered by this job

Travel benefits

Tax-free salary

Job summary

Emirates in Dubai seeks a Training Specialist – (Standards & Operations) to uphold training standards and daily security operations in line with regulatory requirements and international best practices. You will update training content, plan trainer manpower, and coordinate operational training needs across internal units and external partners.

The role requires a degree, 5+ years in aviation security training, relevant certifications, and strong communication with stakeholders.

Qualifications

• Degree or honours in a related field; aviation security qualification preferred.
• Minimum 5 years in aviation security and training operations/delivery.
• Recognised aviation security certification and regulatory knowledge.
• Knowledge of international aviation security regulations and standards.
• Experience in training course design, QA and continuous improvement.
• Manpower planning and resource scheduling experience.
• Proficiency in MS Office and strong written/verbal communication.

Responsibilities

• Review trainer performance and ensure delivery aligns with content and standards.
• Maintain day-to-day operations of security training processes.
• Coordinate relationships with internal/external stakeholders and third parties.
• Update and maintain security training manuals and related standards.
• Manage QA, audits and training material approvals.
• Plan and manage training manpower, schedule and resources.
• Oversee attendance, billing and certification with compliance teams.

Skills

Stakeholder management

Training operations

MS Office proficiency

Business writing

Communication

Education

Degree or Honours

Aviation Security Management qualification

Tools

Microsoft Office

Job description

Job Purpose

Join our Group Security team, where you will contribute to maintaining the highest standards of security across the Emirates Group. Our diverse security units include Security Training, Group Security Command Center, Airport Security Unit, Crime Prevention & Investigation Unit, Threat & Risk Assessment Unit, Aviation Security Compliance, Assurance & Regulation, and Business Support Unit - all working together to develop and implement comprehensive security strategies. With opportunities across various specialized units, you will gain exposure and contribute to cutting-edge security practices.

As a Training Specialist – (Standards & Operations), you will be responsible to ensure security training standards and daily operations are in line with the Group’s values, regulatory requirements, international standards and best practices to help safeguard the Group’s employees, customers, properties, assets and brand. You will ensure training content & manuals are updated. You will also conduct trainer manpower planning and coordinate operational training requirements.

In This Role You Will

• Conduct a review of trainer performance following completion of training & development programme to ensure delivery in line with approved training content and standards.
• Responsible to ensure the day-to-day operations and maintenance of documented processes within security training.
• Establish and maintain effective working relationships with internal and external stakeholders including third party customers, Group Security, Emirates Airport Services, dnata, Flight Operations Training, Flight Operations, Safety and Emergency Procedures, Service Delivery, Group Medical and Group Safety as applicable.
• Review and update security related content and procedures in manuals to accurately reflect updates, requirements and best practices as per NCASTP, AOSP, AOSTP, IOSA, ISAGO and other relevant entities.
• Review and maintain the relevant security training manuals and related standards, processes, and procedures.
• Responsible to review, update and implement the relevant section of the Emirates Group Security Quality Assurance Programme training standards and procedures including document control, processes, reporting etc.
• Review and approve security training material to ensure the content meets the needs of trainees and is in line with GCAA and other regulatory requirements. Ensure timely updates and submission of all training material to the Training Manager - Security for final approval.
• Plan and manage training manpower, schedule and resources based on requirements from internal and external stakeholders. Ensure timely updates to the training schedule to incorporate demand changes and communicate with relevant parties.
• Manage third party training requirements and correspondence, allocate training and liaise with Emirates Group Security Training Standards & Compliance team for attendance billing and certification processes.
• Review and action audit and performance findings, identify reasons for operational noncompliance, maintain records of audit results and make recommendations as part of training needs analysis.

Qualification

• Hold a completed Degree or Honours qualification (12+3 or equivalent). A qualification in Aviation Security Management would be an advantage.
• Bring a minimum of 5 years’ experience in Aviation Security and Training Operations and/or Training Delivery.
• Hold a recognised Aviation Security certification and possess a sound understanding of aviation security principles, standards, and operational requirements.
• Possess knowledge of international aviation security regulations and requirements, with the ability to interpret and apply regulatory standards, policies, and industry best practices.
• Demonstrate experience in training course design, performance management, quality assurance, and continuous improvement initiatives within a training or operational environment.
• Have knowledge of manpower planning and optimisation, including the effective scheduling and allocation of training resources to meet operational demands.
• Be proficient in Microsoft Office applications and possess strong business writing, communication, and stakeholder management skills.

At Emirates, we’re committed to helping our people grow and thrive.

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stay around the world. You can find more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what it's like to live and work in our cosmopolitan home city can be found in the Dubai lifestyle section.