Training /Human Resources Coordinator

Hilton Worldwide, Inc.; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in Dubai is looking for a Training/HR Coordinator to oversee talent acquisition and employee development programs. The role also includes creating a positive work environment and ensuring compliance with labor laws. The ideal candidate will have strong interpersonal skills and a commitment to high-quality service. This position supports ongoing training and organizational transformation initiatives.

Qualifications

• Thorough knowledge of modern learning tools and techniques.
• Demonstrated ability to develop interpersonal relationships.
• Committed to delivering high customer service.

Responsibilities

• Support learning and development initiatives.
• Induct, coach, and mentor new Team Members.
• Maintain HR and personnel records.

Skills

Modern learning and development tools

Excellent communication skills

Interpersonal relationship development

High level of customer service

Flexibility in work situations

Ability to work under pressure

Team collaboration

Intermediate computer proficiency

Presentation skills

Education

Tertiary qualifications in Training or Human Resources

Tools

Microsoft Word

Microsoft PowerPoint

Job description

Job Description - Training /Human Resources Coordinator (HOT0C4BY)

Job Description

Job Number

Work Locations

DoubleTree by Hilton Dubai M Square Hotel & Residences Al Mankhool Dubai

A Training/HR Coordinator will act as a change catalyst for cultural and organizational transformation through the development of functional excellence among Team Members. Additionally, the HR role encompasses talent acquisition and onboarding, employee engagement and relations, performance management, training and development programs, compliance with labor laws and policies, and fostering a positive work environment to support organizational goals and employee well‑being.

What will I be doing?

As a Training/HR Coordinator, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's comprehensive training framework. Specifically, a Training/HR Coordinator will perform the following tasks to the highest standards:

• Support departments in developing cutting‑edge functional excellence and leadership capabilities
• Act as a change catalyst in the cultural and organizational transformation of the Hotel
• Provide key input on training aspects for all activities and plans of the Hotel
• Support individual and team development, career development, and training and experience‑based learning
• Induct, coach, and mentor new Team Members
• Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments
• Partner with departments to deliver training programs and other organizational and leadership development interventions
• Monitor and conduct learning and development reviews with each department

Prepare annual training plans and training calendars for the hotel

• Assist in the recruitment, onboarding, and orientation of new Team Members to ensure a smooth integration into the hotel culture
• Support employee engagement initiatives and foster a positive work environment
• Maintain accurate training, HR, and personnel records, ensuring compliance with company policies and legal requirements
• Coordinate performance reviews processes and track development progress
• Assist in administering employee benefits and recognition programs
• Collaborate with HR leader to ensure alignment of training and development strategies with overall HR policies and organizational goals
• Promote diversity, equity, and inclusion initiatives within the hotel
• Provide administrative support for HR‑related documentation, reporting, and audits

What are we looking for?

A Training/HR Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Thorough knowledge of modern learning and development tools and technique
• Excellent communication and presentation skills
• Demonstrated ability to develop interpersonal relationships
• Committed to delivering a high level of customer service, both internally and externally
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams
• Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint
• Exceptional presentation and grooming

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Tertiary qualifications, or other collegiate‑level degree, in Training or Human Resources

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!