Trading Operations Manager - Forex CFDs

Hireroo; Dubai; Hybrid; AED 80,000 - 120,000; Full time

Job summary

A leading brokerage firm in Dubai is seeking a Trading Operations Manager to lead trading-related operations in a dynamic Forex and CFD environment. This role involves oversight of trading platforms, compliance standards, and team collaboration to enhance trading performance and operations. The ideal candidate will have 4-6 years in trading operations along with strong leadership capabilities and a solid understanding of the trade lifecycle.

Benefits

Career growth opportunities

Dynamic work environment

Qualifications

• 4-6 years in trading operations or platform management.
• Strong knowledge of trade lifecycle and execution workflows.
• Experience with copy trading systems preferred.

Responsibilities

• Oversee daily trading platform operations, ensuring accuracy.
• Collaborate with IT and support teams to resolve platform issues.
• Analyze trading data to optimize processes.

Skills

Analytical mindset

Understanding of trading platforms

Client servicing

Education

Bachelor’s degree in Finance

Professional certifications (IMC, CFA, ACI)

Tools

MT4

MT5

JIRA

Zendesk

Job description

Job Description

A long-established and trusted global brokerage firm is seeking a strategic and hands-on Trading Operations Managerto oversee all trading-related operations within a dynamic Forex and CFD environment.With over 30 years of industry presence, this firm has built a solid reputation for transparency, innovation, and client success, offering a broad range of CFD products including forex, commodities, indices, and more.

Location: Hybrid – Dubai, UAE

Responsibilities:

As a Trading Operations Manager, this role requires a deep understanding of trading platforms, market mechanics, and client servicing. You’ll play a key role in optimizing processes, ensuring risk and regulatory alignment, and supporting business growth across regions.

Operational Oversight

• Oversee daily trading platform operations (e.g., MT4/MT5), ensuring uptime, performance, and accuracy.
• Coordinate with IT, risk, and support teams to maintain operational integrity and promptly resolve platform issues.
• Monitorkey trading metrics such as execution quality, latency, slippage, and system stability.

Platform & Product Management

• Collaborate with liquidity providers, platform vendors, and internal tech teams to enhance product offerings and trading tools.
• Support the onboarding of new instruments and platform features.
• Execute the operational side of trading campaigns, new launches, and localized product updates.

Risk & Compliance

• Ensure all processes align with regulatory, legal, and internal compliance standards.
• Implement controls to manage operational risks around order routing, execution, and pricing.
• Serve as the operational lead for audits, inspections, and compliance-related matters.

Data & Performance Insights

• Analyze trading data to identify inefficiencies and optimize processes.
• Collaborate with analytics, retention, and marketing teams to generate insights for trading behavior and campaign impact.

Team & Cross-Functional Collaboration

• Lead and mentor a small team of trading operations staff, fostering a high-performance, client-centric culture.
• Work closely with departments such as Sales, Marketing, Customer Support, Risk, and IT to ensure smooth delivery of trading services.

Requirements:

Must-Have

• 4–6 years of experience in trading operations, middle office, or platform management within the FX/CFD industry.
• Solid understanding of MT4/MT5 platforms and experience with copy trading systems or similar tools.
• Strong knowledge of the trade lifecycle, execution workflows, and post-trade operations.
• Analytical mindset with comfort interpreting trading performance and user behavior data.
• Experience working in a global or multi-regional team environment.

Nice-to-Have

• Previous leadership or mentoring experience.
• Familiarity with CRMs, risk systems, and ticketing tools (e.g., JIRA, Zendesk).

Education & Certifications

• Bachelor’s degree in Finance, Economics, Business, or a related discipline.
• Professional certifications such as IMC, CFA, or ACI are a plus.
  
• Fluent in English; additional language skills are an advantage.

What’s in it for you?

Our client offers an exciting, challenging role in a collaborative, dynamic environment. The right person will find many career growth opportunities in their company, whether you want to advance your technical skills or aspire to leadership in the future.