Test Manager - Output/CCM/Document Management Systems

Jobgether; United Arab Emirates; Remote; AED 207,000 - 344,000; Part time

Benefits offered by this job

Fully remote work

Potential 50% combined assignment with

Part-time freelance engagement

Job summary

Partner Company in the United Arab Emirates seeks an experienced Test Manager to lead QA for a major CCM and document management system replacement project. This 50% part-time freelance role focuses on defining the testing strategy, coordinating across technical teams and business stakeholders, and ensuring accurate document outputs.

You will oversee legacy-versus-new system comparisons, plan testing phases, manage defects, and report progress to project leadership, with a potential 50% Test

Qualifications

• The ideal candidate has several years of experience as a Test Manager on large-scale replacement or migration projects.
• Experience in the banking sector is an advantage.
• Strong knowledge of CCM, output management, or document management platforms.
• Familiarity with SAFe and Scrum in modern agile environments.
• Proven leadership and stakeholder management across business and IT teams.

Responsibilities

• Develop and own the test strategy for replacing the CCM platform.
• Plan and coordinate legacy-versus-new system comparisons with identical data streams.
• Coordinate testing activities across technical and business stakeholders.
• Design test approaches for non-manual document generation and scheduled processing outputs.
• Establish test data management processes and ensure data protection compliance.
• Coordinate integration, end-to-end, performance, and UAT testing, plus defect management.
• Provide transparent progress reporting to management and steering committees.
• Assess readiness and advise go/no-go decisions.

Skills

Test management

Leadership

Stakeholder management

SAFe & Scrum

UAT coordination

Agile

Fluent English

Fluent German

Education

ISTQB Advanced Level Test Manager

Tools

OpenText Exstream

Quadient Inspire

Compart

Messagepoint

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Test Manager – Output/CCM/Document Management Systems based in United Arab Emirates.

We are seeking an experienced Test Manager to lead quality assurance activities for a major Customer Communication Management (CCM) and document management system replacement project.

In this 50% part-time freelance role, you will define and oversee the testing strategy, ensuring that the new platform delivers accurate and reliable document outputs.

A key focus will be comparing outputs from legacy and replacement systems using identical data streams.

You will coordinate testing activities across technical teams, business stakeholders, and project leadership, from initial planning through implementation.

The role also involves establishing effective test data management practices and designing solutions for documents generated through automated or scheduled processes.

You will oversee multiple testing phases, manage defects, and provide clear reporting to support informed go/no-go decisions.

The position may potentially be combined with a 50% Test Engineer assignment.

Accountabilities

As Test Manager, you will take ownership of the overall testing approach and ensure that all activities are properly planned, coordinated, and executed throughout the system replacement project. Your responsibilities will include:

• Develop and own the test strategy and test concept for replacing the existing Customer Communication Management (CCM) platform.
• Define and manage legacy-versus-new system comparisons, ensuring documents are generated using identical data streams across both environments.
• Plan, coordinate, monitor, and control all testing activities from initial design through implementation.
• Work closely with the Product Owner, development teams, solution architects, and business departments to align testing objectives and priorities.
• Design approaches for testing documents that cannot be triggered manually, such as payment reminders and month-end processing outputs, using simulations, scheduled execution, or batch testing environments.
• Establish and maintain test data management processes, including use-case-based datasets such as real estate financing scenarios, while ensuring compliance with data protection requirements.
• Coordinate integration testing, end-to-end testing, performance and volume testing, and User Acceptance Testing (UAT).
• Lead defect management activities, ensuring issues are documented, prioritized, tracked, and resolved effectively.
• Provide transparent test progress reports to project management and steering committees.
• Assess implementation readiness and provide recommendations for go/no-go decisions.

Requirements

The ideal candidate is an experienced Test Manager with a strong background in complex system replacement or migration projects. You should combine technical testing expertise with the ability to coordinate multidisciplinary teams and communicate effectively with business and IT stakeholders. The following qualifications are expected:

• Several years of experience working as a Test Manager on large-scale system replacement or migration projects.
• Experience in the banking sector is an advantage.
• Knowledge of Customer Communication Management (CCM), output management, or document management platforms.
• Familiarity with solutions such as OpenText Exstream, Quadient Inspire, Compart, Messagepoint, or comparable technologies.
• Strong understanding of software development lifecycles and agile delivery methodologies, particularly SAFe and Scrum.
• Proven leadership, coordination, and stakeholder management skills, with the ability to work across business, IT, and operational teams.
• ISTQB Advanced Level Test Manager certification or an equivalent qualification.
• A clean background record, with no debt enforcement proceedings or criminal convictions.
• Fluent German and English communication skills.

Benefits

• 50% part-time freelance engagement.
• Fully remote working arrangement, open to candidates worldwide.
• Potential to combine this assignment with a separate 50% Test Engineer role.
• Opportunity to contribute to a major CCM and document management system replacement project.
• Start as soon as possible.