Teller Floater

ADIB Group; Abu Dhabi; On-site; AED 40,000 - 60,000; Full time

Job summary

A prominent bank in the UAE is seeking a Teller - Floater to deliver quality service through accurate processing of teller transactions. The ideal candidate has strong knowledge of banking products, UAE regulations, and excellent customer service skills. This role is open exclusively to UAE Nationals.

Qualifications

• This position is for UAE Nationals only.

Responsibilities

• Process teller counter service transactions accurately.
• Cross-sell or refer inquiries to Sales staff.
• General reconciliation and control activities.

Skills

Knowledge of Retail Banking products

Understanding of UAE banking regulations

Computer skills

Knowledge of cross sales

Job description

Description

Role: Teller - Floater

Location: AbuDhabi

Role Purpose

Delivering quality teller service to customers via accurate and efficient processing while projecting ADIBs professional image in all interpersonal dealings.

Key Accountabilities

• Processing all teller counter service transactions such as cash deposits & withdrawals, drafts, telegraphic transfers, payment orders, standing orders, foreign currency purchase & sales, cheque deposits in line with operational policies & procedures. Liaise with Treasury for best rates for VIP or high net worth customers in coordination with Hops. May also include serving Private Banking customers at separate counters and processing any other counter service transaction introduced by ADIB.
• Cross‑sell or refer product inquiries from prospective customers to Sales staff.
• General reconciliation & control activities:
  • Act as one of dual custodians for branch vault cash and security stationery.
  • Assist HOP as second custodian for dual control.
  • Cash reconciliation & balancing.
  • End‑of‑day balancing.
  • General filing.
  • Ensure proper understanding and processing for all centralized activities as per Branch Operations Centralization Projects.

Specialist Skills / Technical Knowledge Required

• Knowledge of ADIBs Retail Banking products & services.
• Knowledge of ADIBs Operational Policies & Procedures.
• Knowledge of UAE banking practices, regulations & risks.
• General awareness of competitors in the local market.
• Thorough knowledge of all Regulations issued by Central Bank of UAE.
• Fair knowledge of service standards.
• Knowledge of Cross Sales.
• Computer skills.
• This position is for UAE Nationals only