Telesales Representative - Doctor OnTime

Ontime Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A healthcare solutions provider in Dubai is seeking a Telesales Representative for their Doctor OnTime service. The role involves making outbound calls, engaging potential patients, and utilizing customer service skills to nurture leads. Ideal candidates will have telesales experience, strong communication skills, and a passion for helping others. Fluency in English is required, with additional languages being a plus.

Qualifications

• Previous experience in telesales, preferably in healthcare.
• Proven track record of achieving sales goals and customer satisfaction.
• Self-motivated with a passion for helping others.

Responsibilities

• Make outbound calls to engage potential patients.
• Explain features of the Doctor OnTime service effectively.
• Utilize customer service skills to nurture leads.

Skills

Telesales experience

Strong communication skills

Customer service skills

Organizational skills

Fluency in English

Tools

CRM systems

Standard office software

Job description

Description

Ontime Group is excited to announce an opening for a Telesales Representative for our Doctor OnTime service. In this role you will play a crucial part in connecting patients with healthcare solutions by promoting our Doctor OnTime platform which enhances patient access to healthcare providers and services.

Responsibilities

• Make outbound calls to engage with potential patients introducing them to the Doctor OnTime service and its benefits.
• Explain the features of our platform clearly and effectively answering any questions or concerns from prospective customers.
• Utilize your customer service skills to nurture leads and convert inquiries into appointments or sign-ups.
• Keep a detailed record of interactions and outcomes in our CRM system to track sales progress.
• Collaborate with marketing and operations teams to improve lead generation efforts and customer outreach strategies.
• Achieve and surpass monthly sales targets while maintaining a high level of customer satisfaction.
• Stay informed about industry developments and platform updates to effectively communicate changes to clients.

Requirements

• Previous experience in telesales particularly within healthcare or related sectors.
• Strong communication and interpersonal skills with the ability to connect with diverse audiences.
• Proven track record of achieving sales goals and maintaining customer satisfaction.
• Comfortable explaining complex services in a simple relatable manner.
• Experience working with CRM systems and standard office software.
• Strong organizational skills and attention to detail.
• Self-motivated with a passion for helping others.
• Fluency in English is required; additional languages are a plus.

Benefits

Salary Benefits

Required Experience

Unclear Seniority