Telematics Support Specialist — Remote & Growth

Uffizio; Dubai; On-site; AED 50,000 - 70,000; Full time

Job summary

A telematics solutions provider in Dubai is seeking an Application Tech Support Executive to provide customer support and resolve technical issues regarding telematics software. The ideal candidate should have 1–3 years of technical support experience and strong problem-solving skills. Competitive salary and benefits with opportunities for professional growth are offered in a dynamic work environment.

Benefits

Competitive salary and benefits

Opportunities for professional growth

Flexible work environment

Qualifications

• 1–3 years of experience in technical support, preferably in telematics or GPS tracking.
• Basic understanding of APIs and familiarity with communication protocols (TCP/UDP).
• Ability to maintain logs and prepare documentation.

Responsibilities

• Provide support for telematics software platforms and resolve technical issues.
• Coordinate with development and QA teams for bug tracking and issue resolution.
• Train clients and handle escalations to maintain high service quality.

Skills

Technical assistance

Problem-solving

Communication skills

Multitasking

Tools

Telematics software

GPS devices

APIs

Job description

A telematics solutions provider in Dubai is seeking an Application Tech Support Executive to provide customer support and resolve technical issues regarding telematics software. The ideal candidate should have 1–3 years of technical support experience and strong problem-solving skills. Competitive salary and benefits with opportunities for professional growth are offered in a dynamic work environment.