TechOps Engineer

Momentum; Abu Dhabi; On-site; AED 350,000 - 520,000; Full time

Job summary

Fanatics Momentum in Abu Dhabi seeks a TechOps Engineer to operate and modernise Azure-hosted Java/Spring Boot microservices on RHEL. The role covers 24/7 operations, incident management, and hands-on troubleshooting, with a path to codified infrastructure using Terraform, GitHub Actions and Ansible.

You'll support a centralized ELK logging/observability platform and contribute to security remediation, backups, DR readiness, and on-call rotations.

Qualifications

• 8+ years in TechOps/Infrastructure/SRE/Production Operations.
• Strong hands-on Azure and RHEL experience in production.
• Proven support of Java microservices/middleware in production.
• Strong hands-on debugging and analytical skills; comfortable working an unfamiliar problem from symptoms to root cause.
• Advanced Elasticsearch and JVM observability skills.
• Hands-on Terraform, GitHub Actions and Ansible; Python/Bash scripting.
• Strong incident management/RCA capability; ITIL familiarity.
• Comfortable with 24/7 operations; strong communication)

Responsibilities

• Build and support environments on Azure; hands-on RHEL administration.
• Act as escalation for L2/L3 incidents, driving RCA and permanent fixes.
• Debug issues hands-on across the stack (OS, network, middleware, JVM, database) using logs, metrics, thread/heap dumps and packet captures.
• Support Java/Spring Boot microservices and the middleware they run on; diagnose JVM issues (memory, GC, threads, latency).
• Drive security vulnerability remediation across OS, middleware and cloud.
• Collaborate with Security/SOC/NOC on incident response and post‑incident reviews.
• Deliver changes as code: infrastructure in Terraform, deployments via GitHub Actions running Ansible.
• Help build and run a centralized ELK platform as the logging and observability standard.
• Own backup, restore testing and DR failover readiness.
• Participate in 24/7 on‑call rotation.
• Manage incidents/problems/changes via Jira Service Management.
• Maintain runbooks, dashboards and documentation.

Skills

Troubleshooting

Incident management

Analytical thinking

On-call readiness

Tools

Azure

RHEL

Terraform

GitHub Actions

Ansible

Docker

Elastic Stack

Kafka

RabbitMQ

Prometheus

Grafana

Zscaler ZPA

Jira Service Management

Confluence

Job description

Job Description:

About Fanatics Momentum
Fanatics Momentum is building the UAEs leading regulated commercial gaming operator. Licensed by the General Commercial Gaming Regulatory Authority (GCGRA), we operate across lottery, iGaming, sportsbook, and digital content, combining Momentums regional foundation with Fanatics global product, technology, and scale. The business is ambitious, well-resourced, and moving fast. If you want to help build a category-defining operator in one of the worlds most exciting regulated gaming markets, this is the right time to join.

Job Summary

We are looking for a TechOps Engineer to operate, stabilize and modernise our Azure-hosted platforms (Java/Spring Boot microservices on RHEL). The role covers 24/7 operations, incident management, hands‑on troubleshooting and security remediation, and helps build out a codified platform: Terraform, GitHub Actions + Ansible, and centralised ELK.

Responsibilities

• Build and support environments on Azure; hands‑on RHEL administration (hardening, patching, tuning)
• Act as escalation for L2/L3 incidents, driving RCA and permanent fixes
• Debug issues hands‑on across the stack (OS, network, middleware, JVM, database) using logs, metrics, thread/heap dumps and packet captures
• Support Java/Spring Boot microservices and the middleware they run on; diagnose JVM issues (memory, GC, threads, latency)
• Drive security vulnerability remediation across OS, middleware and cloud
• Collaborate with Security/SOC/NOC on incident response and post‑incident reviews
• Deliver changes as code: infrastructure in Terraform, deployments via GitHub Actions running Ansible
• Help build and run a centralized ELK platform as the logging and observability standard
• Own backup, restore testing and DR failover readiness
• Participate in 24/7 on‑call rotation
• Manage incidents/problems/changes via Jira Service Management
• Maintain runbooks, dashboards and documentation

Technical Skills

• Cloud/Network: Azure VMs, VNet, NSG, Load Balancer, App Gateway/WAF, Firewall, Virtual WAN, Key Vault, private endpoints, VPN; Azure Front Door, Cloudflare, Nginx, TLS
• Data: Azure MySQL Flexible Server (HA, replicas, point‑in‑time restore), Redis, Blob Storage; Canal (MySQL CDC), MongoDB
• OS: RHEL (enterprise production), Azure Update Manager; Docker engine on hosts
• Java/Middleware: Spring Boot, Dubbo, Nacos, ZooKeeper, XXL-Job, Kafka, RabbitMQ
• Observability: Elastic Stack (Elasticsearch cluster ops, ILM, Logstash, Kibana); Prometheus, Alertmanager, Grafana, Azure Monitor; Micrometer/JVM observability; PagerDuty
• Access/Security: Entra ID, RBAC, PIM; Azure Bastion, JumpServer (PAM), Zscaler ZPA
• Backup/DR: Azure Backup, DR region failover
• IaC/CI/CD: Terraform, GitHub Actions, Ansible, GitHub Packages, GitOps; Python, Bash
• Tooling: Jira Service Management, Confluence

Requirements

• 8+ years in TechOps/Infrastructure/SRE/Production Operations
• Strong hands‑on Azure and RHEL experience in production
• Proven support of Java microservices/middleware in production
• Strong hands‑on debugging and analytical skills; comfortable working an unfamiliar problem from symptoms to root cause
• Advanced Elasticsearch and JVM observability skills
• Hands‑on Terraform, GitHub Actions and Ansible; Python/Bash scripting
• Strong incident management/RCA capability; ITIL familiarity
• Comfortable with 24/7 operations; strong communication)