Technician

Majid Al Futtaim; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

Majid Al Futtaim Entertainment is seeking a Technician to execute maintenance of amusement and arcade assets across sites in the UAE. You will perform inspections, preventive maintenance, troubleshooting, and repairs following safety protocols and SOPs.

The ideal candidate holds a Diploma or Degree in Mechanical or Electrical Engineering, 2–5 years in operations/maintenance in leisure, and is adept at documentation, teamwork, and adapting to shifts to keep guest experiences smooth.

Qualifications

• Diploma or Degree in Mechanical or Electrical Engineering.
• 2 to 5 years hands-on experience in operations and maintenance, preferably within the leisure or family entertainment sector.
• Familiarity with arcade machines, amusement rides, simulators, VR setups, or related electro-mechanical systems.
• Strong troubleshooting skills and ability to work under pressure in a fast-paced environment.
• Good understanding of safety practices and compliance requirements.
• Flexibility to work shifts, weekends, and holidays, based on operational needs.
• Excellent teamwork, communication, and documentation skills.

Responsibilities

• Conduct daily inspections of arcade machines, rides, and facility systems to ensure proper functioning and safety compliance.
• Perform scheduled preventive maintenance on mechanical and electrical assets to minimize downtime and extend asset life.
• Troubleshoot and carry out corrective and emergency repairs on amusement equipment and support systems.
• Ensure that all maintenance activities adhere to HSE guidelines and internal SOPs.
• Maintain accurate records of maintenance tasks, spare parts usage, and repair activities.
• Respond promptly to technical faults during operating hours to minimize guest disruption.
• Collaborate with operations and guest services teams to ensure optimal equipment uptime and guest satisfaction.
• Provide input for continuous improvement in technical processes and systems.

Skills

Troubleshooting

Safety compliance

Documentation

Teamwork

Shift flexibility

Education

Diploma/Degree in Mechanical or Electrical Engineering

Tools

Arcade machines

Electrical/electronic systems

Job description

BUSINESS INTRODUCTION

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Centre, Abercrombie & Fitch, and VOX Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE

Technician | Majid Al Futtaim Entertainment | Operations

ROLE SUMMARY

As a Technician, you will be responsible for executing a range of operations and maintenance tasks related to our amusement and arcade assets. These include inspections, preventive and corrective maintenance, troubleshooting, and repair activities, all performed in accordance with company standards and safety protocols.

This role plays a vital part in ensuring the smooth operation, safety, and reliability of the entertainment equipment and infrastructure at our sites. The ideal candidate will have a background in electrical or mechanical engineering and previous experience in the leisure or family entertainment industry.

ROLE PROFILE

• Conduct daily inspections of arcade machines, rides, and facility systems to ensure proper functioning and safety compliance.
• Perform scheduled preventive maintenance on mechanical and electrical assets to minimize downtime and extend asset life.
• Troubleshoot and carry out corrective and emergency repairs on amusement equipment and support systems.
• Ensure that all maintenance activities adhere to HSE (Health, Safety & Environment) guidelines and internal SOPs.
• Maintain accurate records of maintenance tasks, spare parts usage, and repair activities.
• Respond promptly to technical faults during operating hours to minimize guest disruption.
• Collaborate with operations and guest services teams to ensure optimal equipment uptime and guest satisfaction.
• Provide input for continuous improvement in technical processes and systems.

REQUIREMENTS

• Diploma or Degree in Mechanical or Electrical Engineering.
• 2 to 5 years of hands-on experience in operations and maintenance roles, preferably within the leisure or family entertainment sector.
• Familiarity with arcade machines, amusement rides, simulators, VR setups, or related electro-mechanical systems.
• Strong troubleshooting skills with the ability to work under pressure in a fast-paced environment.
• Good understanding of safety practices and compliance requirements.
• Flexibility to work shifts, weekends, and holidays, based on operational needs.
• Excellent teamwork, communication, and documentation skills.

WHAT WE OFFER

• At Majid Al Futtaim, we're on a mission to create great moments, spread happiness, and build experiences that stay in our memories for a lifetime. Join a company recognized as a regional leader across entertainment, retail, and lifestyle sectors.
• Work in a dynamic and collaborative environment where innovation, growth, and development are encouraged.
• Be part of a diverse workforce of over 45,000 talented colleagues guided by our values and Leadership Model.