Technical Support – Autonomous Vehicles

Burj Line Builders; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

Burj Line Builders in the United Arab Emirates seeks a Technical Support professional to assist in testing and operation of autonomous vehicles. You will coordinate with R&D and QA, support software/version updates and testing scenarios, and help keep daily testing schedules on track.

The role emphasizes strong troubleshooting, effective communication between technical and operational teams, and meticulous adherence to testing procedures in a fast-paced automotive environment.

Qualifications

• Technical background in automotive, engineering, IT, autonomous vehicles or related field.
• Experience supporting technical testing, QA, R&D or vehicle operations is advantageous.
• Good understanding of software and technology-based systems.
• Strong troubleshooting and problem-solving skills.
• Ability to communicate effectively between technical and operational teams.
• Strong attention to detail and ability to follow testing procedures.
• Comfortable working in a fast-paced technology and automotive environment.

Responsibilities

• Liaise with R&D and QA regarding autonomous vehicle testing activities.
• Provide operational feedback to relevant technical teams.
• Support validation of vehicle version iteration results.
• Assist with setup/configuration of different vehicle testing scenarios.
• Support route and stop configuration requirements for daily testing.
• Ensure technical preparations support daily vehicle testing schedules.
• Coordinate vehicle software/version updates.
• Identify and communicate issues affecting testing activities.
• Support continuous improvement of autonomous vehicle testing and operational processes.

Skills

Technical background

Troubleshooting

Team communication

Attention to detail

Fast-paced environment

Job description

Role Overview

We are seeking a Technical Support professional to support the testing and operation of autonomous vehicles, working closely with R&D and Quality Assurance teams.

The role will provide operational technical support for vehicle software/version updates, testing scenarios, routes and stop configurations while helping ensure daily testing schedules can be successfully delivered.

Key Responsibilities

• Liaise closely with R&D and QA teams regarding autonomous vehicle testing activities.

• Provide operational feedback to relevant technical teams.

• Support validation of vehicle version iteration results.

• Assist with the setup and configuration of different vehicle testing scenarios.

• Support route and stop configuration requirements for daily testing.

• Ensure technical preparations support daily vehicle testing schedules.

• Coordinate vehicle software/version updates.

• Ensure required vehicle updates are completed in a timely manner.

• Identify and communicate technical or operational issues affecting testing activities.

• Support continuous improvement of autonomous vehicle testing and operational processes.

Candidate Profile

• Relevant technical background within automotive, engineering, IT, autonomous vehicles or a related field is preferred.

• Experience supporting technical testing, QA, R&D or vehicle operations would be advantageous.

• Good understanding of software and technology-based systems.

• Strong troubleshooting and problem-solving skills.

• Ability to communicate effectively between technical and operational teams.

• Strong attention to detail and ability to follow testing procedures.

• Comfortable working in a fast-paced technology and automotive environment.