Technical Supervisor

Hilton Worldwide, Inc.; Business Bay; On-site; AED 120,000 - 200,000; Full time

Job summary

A global hospitality leader is seeking a Technical Supervisor in Dubai. The role involves managing all maintenance issues, performing daily safety checks, and coordinating renovation projects. The ideal candidate has advanced building management skills and a commitment to customer service. They must be flexible and able to work under pressure, with previous management experience preferred. This position provides a unique opportunity to contribute to a leading hotel brand's commitment to guest experience.

Qualifications

• Experience in managing maintenance issues in a hotel setting.
• Strong customer service skills and ability to handle pressure.
• Capable of diagnosing and repairing mechanical equipment.

Responsibilities

• Oversee all maintenance issues within the hotel.
• Perform daily safety checks and maintenance tasks.
• Coordinate renovation projects ensuring quality work.

Skills

Advanced knowledge of building management/engineering

Committed to delivering a high level of customer service

Flexibility to respond to a range of different work situations

Ability to work under pressure

Ability to work on their own

Previous experience in a management role

Education

Vocational training in engineering or similar field

Job description

Overview

Technical Supervisor (Job Number: HOT0BZOW)

Location: Embassy Suites by Hilton Dubai Business Bay, Al Abraj Street, Business Bay Dubai

A Technical Supervisor is responsible for all maintenance issues within the hotel to deliver an excellent Guest and Member experience while performing daily checks, repairing equipment, and coordinating renovation projects.

Responsibilities

• Responsible for maintenance issues within the hotel
• Perform daily checks around the hotel
• Conduct lift emergency release procedures as required
• Diagnose, maintain, and repair mechanical equipment within the hotel
• Ensure good relationships are built with internal and external customers
• Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise
• Develop, implement, and direct all emergency programs
• Develop, implement and manage energy conservation programs for the property to minimize expenses
• Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively
• Perform special projects and other responsibilities as assigned
• Responsible for the health and safety of the hotel
• Ensure monthly safety inspections take place and employees are trained accordingly

What are we looking for?

A Technical Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Advanced knowledge of building management/engineering
• Committed to delivering a high level of customer service
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own
• Previous experience in a management role

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• First Aid
• Vocational training in engineering or similar field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job

Engineering, Maintenance and Facilities