Technical Specialist: AI and Finance Automation

Qrusible; Dubai; Hybrid; AED 120,000 - 170,000; Full time

Job summary

Pinnacle DXB, a Dubai-based IT solutions company, seeks a Technical Specialist to build AI agents and automated workflows for the Finance Automation Program. You will connect Copilot Studio and Power Automate solutions to ERP and business systems, ensuring approvals, exceptions, and audits are in place.

The role requires 4–7 years in automation/integration with at least 2 years hands-on Power Platform, and strong finance-domain experience is preferred.

Qualifications

• 4–7 years in automation / integration development.
• At least 2 years hands-on Microsoft Power Platform.
• Built and deployed agents in Copilot Studio (or Power Virtual Agents).
• Strong Power Automate: approvals, error handling, connectors.

Responsibilities

• Build AI agents in Copilot Studio for finance use cases (invoice/vendor queries, approvals).
• Create Power Automate cloud flows and desktop flows as needed.
• Connect agents/flows to ERP, databases, SharePoint, Outlook, Teams via connectors and REST APIs.
• Leverage Azure OpenAI, AI Builder or Document Intelligence for document reading and summarising.
• Design human-in-the-loop approvals and exception routing.
• Implement error handling, logging, and audit trails across environments (ALM).
• Support UAT, go-live, and production fixes.

Skills

Automation & integration

Power Platform

Copilot Studio

Power Automate

REST APIs

Azure knowledge

Finance automation

Tools

Dataverse

SharePoint

Microsoft 365

Azure

REST APIs

Job description

Pinnacle DXBpinnacledxb.com# Technical Specialist: AI and Finance AutomationDubai, UAE (onsite) or RemoteFull-time## About the role### Role OverviewThe Technical Specialist builds the AI agents and automated workflows of Pinnacle DXB's Finance Automation Program, mainly on Microsoft Copilot Studio and Power Automate. You turn the finance team's requirements into working solutions that connect to the ERP and other business systems, with approvals, exceptions and audit trails built in.Experience: 4–7 years in automation / integration development with at least 2 years hands-on Microsoft Power Platform. Full-time, onsite in Dubai or remote. Finance-domain experience is strongly preferred. The client wants to close this role within 2–3 weeks.### About Pinnacle DXBPinnacle Computer Systems LLC (Pinnacle DXB) is a Dubai-based IT solutions company founded in 1995, with 30+ years in the region and 2,000+ clients across the Middle East. It delivers ERP and business applications (SAP Business One partner), IT services and support contracts, infrastructure, security, cloud, and Power BI / business-intelligence services to sectors including hospitality, education, healthcare, retail, manufacturing, distribution, contracting, automotive, oil & gas and media. HQ: Office 204, Al Khaleej Building, Al Karama, Dubai, with a presence in Abu Dhabi. Hiring for a Finance Automation Program: dedicated full-time resources, one person per role.### What You'll Work On* Build AI agents in Copilot Studio for finance use cases such as invoice queries, vendor queries and approvals* Build Power Automate cloud flows (and desktop flows where needed)* Connect agents and flows to the ERP, databases, SharePoint, Outlook, Teams and other systems using connectors and REST APIs* Use Azure OpenAI, AI Builder or Document Intelligence for document reading, classification and summarising* Design human-in-the-loop approvals and exception routing* Add error handling, retry logic, logging and audit trails* Manage solutions across dev, test and production environments (ALM); follow security, DLP and data access rules* Support UAT, go-live and production fixes### Who Is Right for This Role* 4–7 years in automation / integration development, with at least 2 years hands-on Power Platform* Built and deployed agents in Copilot Studio (or Power Virtual Agents)* Strong Power Automate: approvals, error handling, connectors* Dataverse, SharePoint and Microsoft 365 integration* REST APIs and JSON* Has connected automations to an ERP or other business system* Basic Azure knowledge; finance process automation experience strongly preferred### Good to Have* Azure OpenAI, AI Builder or Azure AI Document Intelligence* Power Apps, custom connectors, Azure Functions or Logic Apps* Power Platform ALM with pipelines or Azure DevOps* PL-200, PL-400, AI-102 or AZ-204 certifications### Who Isn't a Fit* Less than 2 years hands-on Power Platform* Only demo or proof-of-concept agents, nothing in production* No integration experience with business systems / APIs* Under 4 years of automation or development experience### How You'll Work* Practical, user-focused builder* Documents flows clearly* Works closely with the finance specialist and engineers to get business rules and exceptions right### Engagement* Full-time, dedicated to the Finance Automation Program (one person per role; openings: 1)* Location: Dubai, UAE (onsite) or Remote* Experience: 4–7 years* Professional English required* ERP and cloud platform to be confirmed by the client (likely SAP / Microsoft Azure; experience with SAP, Oracle or Microsoft Dynamics and Azure or AWS is relevant)* Compensation discussed with shortlisted candidates* Hiring timeline: the client wants to close this role within 2–3 weeks