Technical Specialist

Intertec Systems; Dubai; On-site; AED 223,200 - 334,800; Full time

Job summary

Intertec Systems is seeking a skilled professional to manage and support Nutanix hyperconverged infrastructure platforms in Dubai. The ideal candidate will have 8-15 years of experience and hold relevant certifications such as Nutanix Certified Expert. Responsibilities include configuring, troubleshooting, and optimizing Nutanix environments as well as supporting VMware platforms. Strong communication and problem-solving skills are essential for success in this role, and a thorough understanding of associated data center technologies is required.

Qualifications

• 8 – 15 years of experience required.
• Nutanix Certified Expert/Professional (NCP-MCI / NCP) certification is mandatory.
• Strong troubleshooting and ownership mindset required.

Responsibilities

• Design, deploy, configure, and troubleshoot Nutanix HCI environments.
• Perform proactive health checks and recommend optimizations.
• Support VMware environments and hardware implementations.

Skills

Nutanix HCI architecture and deployment

Nutanix AHV administration and troubleshooting

Nutanix Lifecycle Manager (LCM)

Performance monitoring

Strong written and verbal communication

Ability to multi-task

Education

BE/BTech/Bsc/Diploma

Tools

Nutanix Prism Central

Nutanix AHV

VMware vSphere

Job description

Job Purpose

To design, implement, manage, and support enterprise Nutanix hyperconverged infrastructure (HCI) platforms as the primary technology stack, along with VMware Cloud Foundation (VCF), Dell server infrastructure, and related datacenter technologies for customer projects and managed services.

Qualification

BE/BTech/Bsc/Diploma

Experience

8 – 15 Years

Certification

Nutanix Certified Expert /Professional (NCP-MCI / NCP) and Nutanix Advanced / expert-level certification, VCF 9.0 Architect

Responsibilities

• Hands‑on experience is mandatory, and core technologies should have been used in recent projects within the last one to two years.
• Design, deploy, configure, and troubleshoot Nutanix HCI environments in enterprise customer environments.
• Perform Nutanix cluster deployment, node expansion, cluster upgrade, health monitoring, and lifecycle management.
• Administer and support Nutanix Prism Central and Prism Element for centralized infrastructure management and operations.
• Manage and troubleshoot Nutanix AHV, virtual machine operations, storage containers, networking, and cluster services.
• Perform Nutanix software and firmware upgrades using Lifecycle Manager (LCM)and ensure platform compliance with supported hardware and software matrix.
• Handle cluster performance troubleshooting, capacity planning, storage optimization, CPU/memory balancing, and infrastructure health remediation.
• Work on Nutanix foundation deployment, node imaging, cluster creation, and commissioning activities.
• Configure and support Nutanix storage, data resiliency, replication, disaster recovery, snapshots, and business continuity features.
• Plan and execute migration of workloads from legacy infrastructure or VMware platforms to Nutanix platforms.
• Support Nutanix-hosted production, DR, pre‑production, and test environments and ensure high availability and operational stability.
• Troubleshoot Nutanix-related issues across compute, storage, hypervisor, firmware, network integration, and cluster services.
• Perform proactive health checks and recommend remediation actions for Nutanix platform optimization and reliability improvement.
• Support design and implementation of multi-cluster Nutanix environments and centralized monitoring.
• Work closely with OEM/vendor support teams for Nutanix incident resolution, RCA, bug validation, and support case follow-up.
• Maintain documentation related to Nutanix implementation, configuration baseline, SOPs, HLD, LLD, upgrade plans, and operational handover.
• Support and troubleshoot VMware vSphere / ESXi / vCenter / VCF environments where customer environments are hybrid or mixed.
• Install, configure, and troubleshoot HPE Synergy and Dell PowerEdge servers, hardware components, RAID, BIOS, firmware, iDRAC, and lifecycle controller.
• Support server hardware implementation, firmware upgrades, and hardware break‑fix coordination with OEM/vendors.
• Perform datacenter infrastructure implementation, migration, consolidation, and upgrade projects.
• Provide support for customer escalations, critical incidents, and breakdown cases within agreed service levels.
• Proactively resolve support requests escalated from service delivery teams.
• Execute health check services and closure activities for AMC customers along with the team.
• Willing to work on a flexible schedule depending on business needs.
• Act as the Technical SME for the technologies listed in the competency table.

Mandatory

• Nutanix HCI architecture and deployment
• Nutanix AHV administration and troubleshooting
• Nutanix cluster build, expansion, and upgrade
• Nutanix Lifecycle Manager (LCM)
• Nutanix Foundation
• Storage container and datastore management
• Performance monitoring and troubleshooting Competency Levels
• Nutanix HCI / Prism / AHV – L3
• Nutanix Deployment / Upgrade / Operations – L3
• VMware vSphere / VCF – L2
• Dell Server Infrastructure – L2
• vSAN / HCI – L2
• Backup / DR – L1 / L2
• Strong written and verbal communication and analytical skills
• Ability to multi‑task, prioritize multiple objectives, initiatives, and requests
• High degree of perseverance
• Open to learning new technologies
• Good documentation and reporting capability
• Strong troubleshooting and ownership mindset Ability to work independently and in a team environment
• Strong Working Knowledge on below Technologies:

Employment Information

Equal Employment Opportunity—Disability, Veteran, LGBTQ+ or any protected class.