Technical Services

Jaspa General Trading Company; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Jaspa General Trading Company seeks a Tyre Inspector to join the Technical Service team. You will inspect tyres at customer sites across the UAE, investigate claims, and ensure quality through warehouse QA. You will also perform product tests and market surveys to guide development and new product introductions.

The role emphasizes strong customer service, multi-language communication, and ICT literacy, with a UAE driving license beneficial for site visits.

Qualifications

• Inspect tyres at customer locations across the UAE.
• Document inspection results accurately and promptly.
• Quality assurance of incoming tyres at the warehouse.
• Conduct product test programmes and evaluations.
• Fleet audits and ongoing quality checks.
• Competitive analysis and market surveys for product development.

Responsibilities

• Investigate tyre-related claims and document findings.
• Perform routine tyre inspections and provide detailed reports.
• Maintain accurate records of inspection outcomes.
• Assist in product testing and performance evaluations.
• Support aftermarket service and customer management.

Skills

Inspection skills

Customer service

Communication

ICT literacy

Multilingual

Driving license

Education

BTech/Diploma in Mechanical/Rubber Technology/Automobile

Job description

The Tyre Inspector will be a member of the Technical Service team which is responsible for all tyre related operational services and aftermarket issue management.

They will be responsible for claims investigation and will perform detailed inspection of reported tyres at customer locations across the UAE. They are expected to provide excellent customer service during the inspection process and maintain detailed and accurate records of inspection results.

Quality assurance of incoming tyres at the warehouse will be another key responsibility. The Tyre Inspector will be responsible for identifying and documenting any defects, irregularities, or deviations from quality standards.

They will also be responsible for conducting product test programmes and evaluations throughout the year on various applications to ensure tyres are meeting performance requirements. They will conduct routine customer surveys and spot inspections to monitor the correct use of tyres.

They will also be involved in Fleet Audits and Quality checks.

They will steer competitor product analysis and market surveys on a routine basis to guide product development and new product introduction plans of the company.

Desired Profile

• BTech/Diploma in Mechanical/ Rubber Technology/ Automobile/Other related fields.
• Experience with business-to-business sales and marketing.
• In-depth product and industry knowledge.
• Experience in manufacturing or product development.
• Experience in aftermarket services and customer management.
• Strong verbal and written communication skills.
• Strong ICT literacy and aptitude.
• Fluency in multiple languages.
• Strong Values and Positive approach.
• UAE Driving license.