Technical Product Owner - Revenue Accounts and Payments

Emirates Airlines - Other locations; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading airline company in Dubai is seeking an experienced Technical Product Owner. You will manage the product lifecycle for Airline Revenue Accounts and digital payments, establish product strategies, and ensure successful delivery. The ideal candidate has strong experience in product management within the airline sector and excellent communication skills. Enjoy a competitive tax-free salary and unique travel benefits in a cosmopolitan environment.

Benefits

Tax-free salary

Travel benefits and discounts on flights

Hotel stay discounts

Qualifications

• 5+ years of experience as a Product Owner/Manager in a team-facing role.
• Thorough knowledge of Airline, Aviation, and Travel & Tourism sectors.
• Understanding of financial reporting and best practices for the airline industry.

Responsibilities

• Own the product lifecycle from discovery to monitoring.
• Establish product strategy and governance.
• Define metrics to measure success and performance.

Skills

Product Ownership

Airline Revenue recognition

Communication Skills

Problem-Solving

Team Collaboration

Education

Bachelor’s degree in Operations Research or related field

CSPO, SAFe, or PSPO certification

Tools

Product Management Software

Job description

Job Purpose

At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’.

Join our Technical Product Management team, where we build effective technology products and services that our customers love. We offer a mix of B2B and B2C products and services in domains such as Digital, Airline and Airport Operations, Group Services, and Commercial. Our goal is to continuously evolve our products, enriching them with features that focus on delivering value to our customers and users. If you are passionate about creating impactful technology products and ensuring their success, we invite you to apply and to contribute to the innovation and excellence at Emirates Group.

Technical Product Owner - Revenue accounts and payments, is an expert who understand the business capabilities and technologies used for Airline Revenue Accounts and digital payments, how they can bring value to an organisation and engage business in the ideation, exploration and adoption of the technology whilst evolving the product capabilities with the evolutions in relevant techno‑functional advances within the product strategy and roadmaps.

As a TPO you will own the product lifecycle for Airlines Revenue Accounts and digital payments from discovery through to production and monitoring; establish the product strategy and governance for the products and experiences designed upon them both with internal teams and external partners.

In this role, you will:

• Be responsible for the story content, acceptance criteria definition, and end story sign‑off across team backlogs, ensuring prepared on time for future PI’s, refined frequently with the entire team, and prioritised accordingly in alignment with other team backlogs.
• Ensure Technical Debt and Non‑functional requirements are captured, refined, and prioritised across all sprints.
• Capture additional BAU, Ceremony, and Spike activities, and incorporates them into team backlogs, within the boundaries of available capacity.
• Prepare contribution to PI demo, in conjunction with other applicable Product Owners.
• Maintain the quality and integrity of features within their technical and team boundaries, ensuring the identification and contribution of risks and dependencies back to the Product Portfolio backlog.
• Attend and contribute to key Product Management meetings, in particular, PI Planning.
• Define metrics to measure the success and performance of prioritised work, ensuring any further BAU iterations can be proposed and prioritised accordingly within the boundaries of available capacity.
• Participate in establishing and growing a community of Product Owners, building an identity for the role, focusing on collaboration, and identifying opportunities for improvement and growth.
• Contribute to the Product Management Communities and their continual evolution to help drive efficient practices and empowered teams.
• Working with your team(s) to identify and capture team‑driven innovation ideas, consolidating across peer groups for playback up to TPM (Technical Product Manager) community.

Qualifications

To be considered for the role you must meet the below requirements:

• Bachelor’s degree (12 + 3 years or equivalent) in Operations Research, Marketing Science, Information Systems, or a related field — alternatively, a combination of industry certifications and 5+ years of relevant experience in Global Product Management. Must be trained and certified in CSPO, SAFe, or PSPO.
• 5+ years practical experience of working as a Product Owner/Manager, in a team‑facing capacity, with proven record of driving discernible change and delivery at pace.
• Thorough knowledge of Airline, Aviation industry and Travel & Tourism covering:
• Airline Retailing.
• Airline Revenue recognition, revenue accounting, billing and settlement for passenger and cargo.
• Travel Agency accounting and reporting.
• Well versed in overall accounting procedures, Order to Cash, financial reporting and best practices.
• Knowledge of credit card payments, transaction handling, billing and settlement processes in Airline industry.
• Knowledge of regulatory, industry and IATA compliance mandates for Airline revenue accounting.
• Awareness of New Distribution Capability & One order initiatives from IATA and its adoption in Airline revenue accounting space.
• Added advantage to possess knowledge of 'Procure to Pay' processes and accounting procedures.
• Well‑versed with the tools for the product management aspects of software delivery.
• Strong and concise communicator at peer, line, and stakeholder levels.
• Build strong relationships with peers and team members.

Do you want to play a part in that journey and own technical products used by stakeholders and customers across the world? Join us in cosmopolitan Dubai as a Technical Product Owner and make your mark on the aviation world by taking our products to the next level!

Salary & Benefits

Join us in Dubai and enjoy an attractive tax‑free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. Find out what it’s like to live and work in our fast‑paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers.