Technical Product Owner

Wipro Limited; Abu Dhabi; On-site; AED 200,000 - 350,000; Full time

Job summary

Wipro Limited is seeking an experienced Product Manager / Technical Product Manager to own customer-facing digital products within complex enterprise digital transformation programmes. You will drive discovery, requirements, launch, and continuous improvement across web/mobile applications, REST APIs, microservices, and enterprise integrations.

The role involves translating business needs into product capabilities, detailed user stories, and acceptance criteria, with strong collaboration across

Qualifications

• 10+ years in product management within enterprise digital programs.
• Experience owning customer-facing digital products across lifecycle.
• Strong domain understanding of airline/travel/logistics is a plus.

Responsibilities

• Own customer-facing digital products across the complete lifecycle, from discovery to launch and continuous improvement.
• Translate business and customer needs into product capabilities, epics, user stories, acceptance criteria and requirements.

Skills

Product backlog prioritisation

Agile/Scrum

Booking/transactions journeys

Customer journey mapping

Stakeholder management

Tools

Jira

Confluence

Job description

Job description

Experience: 10+ years in Product Management / Technical Product Management, ideally within complex enterprise digital transformation programmes.

Key Responsibilities & Skills

• Own customer-facing digital products across the complete product lifecycle, from discovery and requirements to launch and continuous improvement.
• Translate business and customer needs into product capabilities, epics, user stories, acceptance criteria and functional/non-functional requirements.

Preferred Domain Experience

• Airline, travel, transportation, mobility or logistics.
• Experience with booking/Chauffeur Drive journeys and real-time availability workflows.
• Integration experience with CRM, loyalty, reservation, payment, notification and fulfilment systems.
• Understanding of route/service-area eligibility, capacity, vehicle selection and passenger requirements

Skills

• Own and prioritise the product backlog, MVP and product increments based on business value, customer impact and technical dependencies.
• Strong technical understanding of web/mobile applications, REST APIs, microservices, event-driven architecture, cloud-native applications and enterprise integrations.
• Experience managing complex booking and transactional journeys, including availability, eligibility, fulfilment, amendments, cancellations, payments, notifications and exception handling.
• Strong understanding of customer journey mapping, service design and UX/UI principles.
• Work closely with Solution Architects, Engineering, QA, Security, UX, Operations and business stakeholders.
• Define and monitor product KPIs covering customer experience, adoption, operational efficiency, conversion and revenue.
• Strong Agile/Scrum experience including backlog refinement, sprint/release planning, UAT, go-live and hypercare.
• Proficiency in Jira and Confluence.
• Experience managing cross-team dependencies, third-party vendors and technology partners.
• Strong analytical, stakeholder management and communication skills.
• Experience using AI tools for Product Management.