Technical Lead and Solution Architect - Microsoft Dynamics 365 CE

TheSolutionglobal.com; Dubai; On-site; AED 250,000 - 350,000; Full time

Job summary

A leading tech consultancy in Dubai is seeking an experienced professional to lead Dynamics 365 Customer Engagement (CE / CRM) implementations. The ideal candidate has a minimum of 15 years of experience in Dynamics CE / CRM implementation and consultancy, with a strong background in business process re-engineering. This role involves designing and configuring applications to meet business needs, and providing functional consultancy for successful project executions.

Qualifications

• Minimum 15 years Dynamics CE / CRM implementation and consultancy experience.
• Experience in leading end to end implementation.
• Experience of working on full life cycle implementations across multiple versions of Dynamics CRM / 365.

Responsibilities

• Lead Dynamics 365 Customer Engagement (CE / CRM) implementation.
• Design, build and configure applications to meet business process requirements.
• Provide functional consultancy in enterprise projects implementation using Microsoft Dynamics 365 CE / CRM platform.
• Review business processes and re-engineer them for efficiency.

Skills

Dynamics 365 CE / CRM implementation

Functional consultancy

Business process re-engineering

Job description

Description

• Lead Dynamics 365 Customer Engagement (CE / CRM) implementation, acting as the primary point of contact.
• Design, build and configure applications to meet business process and application requirements.
• Provide functional consultancy in enterprise projects implementation using Microsoft Dynamics 365 CE / CRM platform.
• Should actively involve in reviewing business processes, re‑engineering the processes to improve efficiency, and performing many of the functional tasks required for a successful CRM implementation.

Experience : Requirements

• Minimum 15 years Dynamics CE / CRM implementation and consultancy experience
• Experience in leading end to end implementation.
• Experience of working on full life cycle implementations across multiple versions of Dynamics CRM / 365