Technical Account Manager: Solutions & Success Advocate

Mondia Group; United Arab Emirates; On-site; AED 257,000 - 368,000; Full time

Job summary

A leading technology company in the UAE is seeking a Technical Account Manager. The role involves serving as a key liaison between customers and internal teams, ensuring successful technical integration and collaboration. Candidates should have a relevant Bachelor's degree, proven experience in customer success, and a deep understanding of APIs and mobile billing. Strong relationship-building skills are essential for maximizing customer satisfaction and driving outcomes.

Qualifications

• Proven experience in managing external customers and matching business requirements with product capabilities.
• Deep understanding of alternative payment methods and mobile carrier billing.
• Ability to work independently and as part of a team.

Responsibilities

• Serve as a liaison between customers and internal teams for technical integration.
• Build strong relationships with customers to help them achieve technical objectives.
• Oversee technical delivery, ensuring a seamless customer journey.

Skills

Technical account management

Customer success

API implementation

Database design

Project management

Figma

Education

Bachelor’s degree in Computer Science or related field

Job description

A leading technology company in the UAE is seeking a Technical Account Manager. The role involves serving as a key liaison between customers and internal teams, ensuring successful technical integration and collaboration. Candidates should have a relevant Bachelor's degree, proven experience in customer success, and a deep understanding of APIs and mobile billing. Strong relationship-building skills are essential for maximizing customer satisfaction and driving outcomes.