Technical Account Manager — Drive Client Growth in Dubai

Ceenex Global LLC; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading IT solutions provider in Dubai seeks an experienced Technical Account Manager to oversee key client accounts. The ideal candidate will possess a strong technical background, excellent communication skills, and a customer-centric mindset. Responsibilities include providing technical support, analyzing account performance, and fostering long-term client relationships. Competitive salary and benefits offered.

Benefits

Benefits

Qualifications

• Minimum 10 years of experience in account management or related roles.
• Strong technical knowledge, preferably in IT or software solutions.
• Proven ability to manage multiple projects simultaneously.

Responsibilities

• Manage key client accounts as the primary contact.
• Provide technical guidance and support to clients.
• Analyze account performance and identify upselling opportunities.
• Build strong relationships to drive client satisfaction.
• Collaborate with internal teams for service delivery.

Skills

Account management

Technical knowledge in IT/software

Communication skills

Interpersonal skills

Data analysis

Job description

A leading IT solutions provider in Dubai seeks an experienced Technical Account Manager to oversee key client accounts. The ideal candidate will possess a strong technical background, excellent communication skills, and a customer-centric mindset. Responsibilities include providing technical support, analyzing account performance, and fostering long-term client relationships. Competitive salary and benefits offered.