Team Leader Ramp

Etihad Airways; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading airline company in the UAE is seeking a transport team leader to oversee passenger and staff transport operations. The role involves managing scheduling, ensuring compliance with safety standards, and supervising staff for efficient operations. Candidates should have at least 3 years of airline or airport experience. This position offers an opportunity to work in a dynamic environment with a focus on operational excellence.

Qualifications

• Minimum 3 years airline or airport experience, or 2 years in EASG within Ramp Operations.
• Valid UAE driving licence is desirable.

Responsibilities

• Overseeing deployment of transport services and scheduling.
• Monitoring fuel use and managing engine idling.
• Supervising staff to ensure compliance and efficiency.
• Reporting service levels from third-party contracts.

Skills

Operational management

Staff supervision

Efficiency monitoring

Customer service interface

Education

High school diploma

Job description

Synopsis

As a transport team‑leader, you will be responsible for overseeing the deployment of passenger and staff transport, including scheduling, deployment, fueling, maintenance, and appearance. You will be responsible for SLA’s reporting and recording services for billing. Your focus will be on ensuring efficiency and upholding high safety standards throughout the process.

Accountabilities

• You are the accountable person for monitoring and reduction of fuel burn by managing engine idling and maximizing operational trips per shift.
• As a transport Team leader, you will be responsible for the efficient management of bus rotations to reduce maintenance and breakdowns.
• You will be in the role of supervising staff members effectively to ensure compliance and efficiency.
• Supervision and implementation of cleaning standards and appearance for both interior and exterior of the buses.
• Coordinating upkeep with stakeholders and reporting impending problems or shortages.
• It will be your duty to report and monitor the service levels from third‑party contracts in order to ensure value and quality.
• You and the bus allocator will share responsibility for ensuring there are enough resources deployed in operations to facilitate the required demand.
• You will be responsible for liaising with other departments (baggage, ramp) and offering on‑ground interfaces with customer airlines and stakeholders.

Education & Experience

• High school diploma
• At least 3 years airline or airports experience, or 2 years in EASG within Ramp Operations scopes.
• Valid UAE driving licence is desirable

About Etihad Airport Services‑Ground

Etihad Airport Services Ground is the sole ground operations handler at Zayed International Airport.

EASG handles a wide variety of ground functions at the capital’s international airport, from passenger check‑in and boarding to baggage handling and aircraft services.

All operations are centered around its three main prerogatives: safety and security in all its functions, world‑class operations for all customer airlines through maximum efficiency, and a world‑class customer experience for all visiting and transiting guests.

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