Team Lead - Fraud Prevention

Astra Tech; Abu Dhabi; On-site; AED 180,000 - 250,000; Full time

Job summary

A leading technology company in Abu Dhabi is seeking a Fraud Detection Lead to supervise a team responsible for fraud detection across digital channels, including Botim. The ideal candidate will have over 8 years of experience in fraud monitoring and strong skills in fraud analysis and communication. This role emphasizes collaboration with product owners to enhance the security of financial features.

Qualifications

• Minimum of 8 years in fraud monitoring, with hands-on experience in digital and acquiring fraud.
• Experience handling alerts from multiple channels (POS, digital apps, Botim).

Responsibilities

• Supervise daily real-time transaction monitoring for merchant and Botim transactions.
• Ensure alerts are reviewed and escalated appropriately.
• Coach team members on identifying unique fraud patterns across digital platforms.
• Collaborate with product owners to safeguard Botim-based financial features.
• Provide feedback to fraud rules teams regarding merchant fraud patterns.
• Support root-cause analysis of confirmed fraud incidents.

Skills

Fraud analysis

Strong communication

Alert handling

Education

Bachelor's degree or equivalent

Job description

Summary

Leads a team responsible for fraud detection across all digital channels including Botim and merchant acquiring platforms. Supports daily alert monitoring, system tuning, and escalation handling.

Key Responsibilities

• Supervise daily real‑time transaction monitoring for merchant and Botim transactions.
• Ensure alerts are reviewed and escalated appropriately.
• Coach team members on identifying unique fraud patterns across digital platforms.
• Collaborate with product owners to safeguard Botim‑based financial features.
• Provide feedback to fraud rules teams regarding merchant fraud patterns.
• Support root‑cause analysis of confirmed fraud incidents.

Requirements

• Bachelor's degree or equivalent.
• 8+ years in fraud monitoring, with hands‑on experience in digital and acquiring fraud.
• Experience handling alerts from multiple channels (POS, digital apps, Botim).
• Strong communication and fraud‑analysis skills.