Talent Acquisition Specialist

Customer Experience Group; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A global customer experience agency is seeking a Talent Acquisition Specialist to join their Dubai office. The successful candidate will lead global recruitment efforts, manage the recruitment process from start to finish, and oversee employee mobility. Ideal for someone experienced in managing recruitment cycles and enhancing candidate experiences. This role offers a dynamic opportunity to support global growth and improve employee engagement.

Qualifications

• Strong experience in global and regional recruitment.
• Proven ability to manage full recruitment lifecycle.
• Experience with employer branding initiatives.

Responsibilities

• Lead recruitment for CXG’s offices across multiple regions.
• Manage the full recruitment lifecycle including CV screening and interviews.
• Enhance candidate experience throughout the hiring process.
• Lead global mobility processes and support employee transitions.

Skills

Recruitment management

Communication

Talent sourcing

Candidate experience enhancement

Cross-functional collaboration

Tools

LinkedIn Recruiter

Workable

AssessFirst

HR SharePoint

Job description

We are growing! We are looking for a Talent Acquisition Specialist to join our Dubai office.

About us:

Founded in 2006, CXG is a global customer experience agency specializing in the premium and luxury industries. We serve over 200 luxury clients with a multicultural team of 250+ professionals. Our mission is to help brands transform customer and employee experiences to tap into their full business potential. We do so through tailored insights, strategy, and implementation. We are passionate about delivering impact. Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.

Your role:

As a Global Talent Acquisition Specialist, you will be part of CXG’s Global People Team, reporting directly to the Chief People Officer. You will lead end-to-end recruitment across CXG’s offices worldwide, supporting our global growth by attracting and hiring the best talent. You will also oversee global mobility processes and contribute to People initiatives that enhance employee experience and operational effectiveness.

Your responsibilities:

1- Global Talent Acquisition:

• Lead recruitment for CXG’s offices across EMEA, Americas, and APAC regions, and remote hires.
• Manage the full recruitment lifecycle including: job postings, CV screening, HR interviews, assessments, interview coordination, and offer preparation.
• Partner closely with hiring managers to understand role requirements and ensure an efficient, aligned recruitment process.
• Use LinkedIn Recruiter and other sourcing tools to identify and engage top talent globally.
• Conduct first-round interviews to assess competencies, experience, and cultural fit.
• Enhance the overall candidate experience by ensuring clear communication and smooth process flow.
• Support recruitment-related initiatives including employer branding, policy updates, and improvements to hiring tools and workflows.

2- Ad Hoc Projects:

• Assist in enhancing the employee referral program through structured communication and coordination.
• Collaborate cross-functionally to support people-related priorities as needed.

3- Systems, Tools & Vendor Management:

• Manage core People systems including Workable, AssessFirst, and HR SharePoint.
• Evaluate and test new recruitment or assessment tools as needed to support hiring decisions.
• Coordinate with external vendors when required and provide feedback regarding system performance or tool suitability.

4- Global Mobility:

• Lead global mobility processes, including geographical relocations and departmental/internal moves.
• Meet with employees to understand their motivations, plans, and readiness for mobility, and provide guidance on available options.
• Coordinate the full mobility cycle with HRBPs, managers, and employees to ensure smooth, compliant, and well-supported transitions.