Support Engineer (Manual Testing & Client Implementation)

Akron Trade & Transport; Fujairah City; On-site; AED 89,000 - 156,000; Full time

Job summary

Akron Trade & Transport in Fujairah is seeking a QA-focused teammate to test features, report issues, and support client onboarding. You will prepare simple documentation, log bugs with clear steps, and provide post-implementation support to clients.

Based in Fujairah or willing to relocate, the ideal candidate has 2-3 years in QA, basic web app knowledge, and familiarity with SQL and AI tools. Fluency in English is essential for client interaction.

Qualifications

• 2-3 years in QA, support, or implementation.
• Strong English communication.
• Basic web app knowledge; quick learner.
• Based in Fujairah or willing to relocate.

Responsibilities

• Test features & report issues
• Support client onboarding & training
• Prepare simple documentation
• Log bugs with clear steps
• Provide post-implementation support

Skills

QA experience

Client communication

Analytical skills

Problem solving

Learning agility

Tools

SQL

AI tools exposure

Job description

Join us to make sure our AI-powered applications work flawlessly-testing new features, spotting bugs early, and helping clients get the most out of our software.

Key Responsibilities:

• Test features & report issues
• Support client onboarding & training
• Prepare simple documentation
• Log bugs with clear steps
• Provide post-implementation support

What We're Looking For:

• 2-3 years in QA/support/implementation
• Fast learner with basic web app knowledge
• Strong English communication skills
• Based in or willing to relocate to Fujairah

• Maritime/logistics software experience
• Basic SQL
• Exposure to AI tools
• 2-3 years of experience in Quality Assurance (QA), application support, or software implementation.
• Basic understanding of web applications and software testing.
• Strong analytical and problem-solving skills.
• Good English communication and client-handling skills.
• Quick learner with a proactive and detail-oriented approach.
• Currently based in Fujairah or willing to relocate.