Supply Chain Lead

Ecomvest; Dubai; On-site; AED 300,000 - 520,000; Full time

Benefits offered by this job

Performance bonuses

Growth opportunities

Job summary

Ecomvest in Dubai seeks a Supply Chain Lead to own end-to-end operations across its multi-brand portfolio. You will manage supplier relationships, negotiate terms, and drive operational reliability to ensure a consistent customer experience.

This role is hands-on and analytical, focused on building backup suppliers, reducing shipping costs, and protecting margins while leading the supply chain team as it grows.

Qualifications

• Proven experience in supply chain management across multiple brands or portfolios.
• Strong negotiation and supplier terms experience.
• Operationally disciplined with strong follow-up and tracking.
• Analytical mindset to monitor logistics costs and trends.
• Calm, proactive problem solver for disruptions.
• Familiarity with ecommerce supply chain impact on customer experience and margins.
• Experience with project management or supplier tracking tools (Monday.com is a plus).

Responsibilities

• Own relationships with all suppliers across the portfolio
• Serve as the primary point of contact for supplier communications and negotiations
• Build long-term, reliable partnerships with key suppliers and identify backup suppliers
• Negotiate pricing, lead times, and terms to protect brand margins
• Onboard new suppliers as part of the brand acquisition process
• Monitor logistics performance across all brands — delivery times, carrier reliability, and cost per shipment
• Identify opportunities to reduce shipping costs without compromising delivery quality
• Track shipping cost trends per brand and report impact on margins
• Manage relationships with packaging suppliers across the portfolio
• Set and monitor delivery time expectations per brand and supplier
• Coordinate shipments across all brands ensuring orders are dispatched on time and tracked correctly
• Lead, coach, and develop the supply chain team as it grows

Skills

Supplier relationships

Negotiation

Logistics management

Cost optimization

Team leadership

Process improvement

Job description

We are at a point in our growth where operational reliability across our portfolio is non‑negotiable. Our model works, our brand count is growing, and the ambition is clear: more acquisitions, more brands, higher margins, and the customer experience that never slips. To get there, we need someone who can own the supply chain across our entire portfolio end to end, no exceptions.

We are looking for a highly driven Supply Chain Lead to take full ownership of supplier relationships, logistics performance, shipping costs, and operational reliability across every brand in the Ecomvest portfolio.

This is not a coordination role. We are looking for someone who operates at the core of the business: building supplier partnerships, negotiating terms, resolving disruptions before they become problems, and continuously improving the systems and processes that keep our brands running smoothly. You will be responsible for ensuring every brand delivers a consistent, on‑time customer experience while protecting margins.

The ideal candidate is operationally sharp, commercially minded, and systematic by nature. Someone who builds reliable processes, holds suppliers accountable, and thinks not just about solving today's problem but about making the supply chain more resilient over time.

Responsibilities

Own relationships with all suppliers across the portfolio

Serve as the primary point of contact for supplier communications and negotiations

Build long‑term, reliable partnerships with key suppliers and identify backup suppliers for every brand

Negotiate pricing, lead times, and terms to protect brand margins

Onboard new suppliers as part of the brand acquisition process

Logistics Performance & Shipping Costs

Monitor logistics performance across all brands — delivery times, carrier reliability, and cost per shipment

Identify opportunities to reduce shipping costs without compromising delivery quality

Evaluate and onboard logistics partners where needed

Track shipping cost trends per brand and report impact on margins

Manage relationships with packaging suppliers across the portfolio

Ensure packaging quality meets brand standards and is cost‑efficient

Source new packaging solutions where required

Delivery Times

Set and monitor delivery time expectations per brand and supplier

Ensure delivery times displayed on stores match actual supplier lead times

Flag discrepancies to portfolio managers before they impact customer experience or GMC compliance

Operational Reliability

Build redundancy into the supply chain — every brand has a backup supplier and logistics option

Monitor supplier reliability scores and hold suppliers accountable to agreed SLAs

Proactively identify supply chain risks and resolve them before they impact customers

Ensure all outstanding supplier actions are followed up consistently and on time

Maintain a clear log of open supplier issues and their resolution status in Monday.com

Chase suppliers on delayed shipments, quality issues, and invoice discrepancies

Tracking Issues

Own the tracking issue resolution process across all brands

Investigate and resolve lost, delayed, or incorrectly tracked shipments

Liaise between suppliers, carriers, and customer service to ensure fast resolution

Review and approve supplier invoices across the portfolio

Identify billing errors or discrepancies and resolve with suppliers promptly

Ensure invoices are processed accurately and on time in coordination with finance

Shipment Coordination

Coordinate shipments across all brands ensuring orders are dispatched on time and tracked correctly

Manage relationships with freight forwarders and carriers where relevant

Oversee bulk shipment planning where applicable

Team Management

Lead, coach, and develop the supply chain team as it grows

Set clear targets and expectations for Supply Chain Specialists

Conduct regular 1‑1s and performance reviews

Build team processes and ensure consistent supply chain standards across all brands

What We're Looking For

Proven experience in supply chain management, sourcing, or logistics — ideally across multiple brands or product categories

Strong negotiation skills with a track record of securing favourable supplier terms

Operationally disciplined — systematic in follow‑ups, tracking, and issue resolution

Analytical mindset with the ability to track logistics costs and act on trends

A calm, effective problem solver when supply chain disruptions arise

Familiarity with eCommerce and how supply chain performance directly impacts customer experience and margins

Experience with project management or supplier tracking tools (Monday.com is a plus)

What Success Looks Like

Every brand in the portfolio has a reliable primary supplier and a tested backup

Shipping costs are tracked, optimised, and improving over time

Supplier SLAs are met consistently, and issues are resolved before customers feel them

Delivery times on store match reality — always

The supply chain team is well‑managed, clear on their targets, and performing

Finance has clean, accurate invoices processed on time

This Role Is Probably Not For You If

You need someone to tell you which supplier to chase

You treat follow‑ups as optional when things get busy

You react to supply chain problems rather than anticipating them

You think in tasks rather than outcomes

You have never managed supplier or logistics relationships independently

What We Offer

Full ownership of supply chain operations across a growing portfolio of eCommerce brands

Exposure to a unique business model blending eCommerce, M&A, and brand operations

A close‑knit, ambitious, and high-performance team based in Dubai

The opportunity to build and shape the supply chain function of a fast‑scaling company

Competitive base salary with performance bonuses. We invest in people, not just results.

Strong growth opportunities within Ecomvest

Hiring Process

• Apply by filling out the application
• Initial introduction interview
• Short case study assessment
• Final interview with relevant stakeholders
• Receive an offer and start your journey with Ecomvest