Role Summary
The Supply Chain and Procurement Manager leads all sourcing, purchasing, inventory, and logistics activity for the hospital. The role secures the medical devices, implants, pharmaceuticals, consumables, and services that clinical teams need, at the right quality, price, and time. It supports a focused service model built around diabetes care and ambulatory surgery, with disciplined operating-theatre and cath lab utilization and procedure-level cost control.
Key Responsibilities
Strategy and Governance
- Develop and execute the procurement and supply chain strategy aligned with the hospital's clinical services, budget, and growth plan.
- Establish procurement policies, approval limits, and delegation of authority, and ensure compliance with them.
- Prepare annual purchasing budgets and report spend, savings, and service-level performance to senior management.
Sourcing and Supplier Management
- Run tenders, RFQs, and contract negotiations for medical equipment, implants, surgical and cath lab consumables, pharmaceuticals, and non-clinical goods and services.
- Select, onboard, and evaluate suppliers; manage contracts, pricing agreements, and service-level agreements.
- Pursue cost reduction through standardization, value analysis with clinicians, group purchasing, and volume agreements.
- Manage relationships with local distributors and international manufacturers, including import and customs requirements.
Inventory, Warehousing, and Logistics
- Maintain optimal stock levels, par levels, and reorder points to avoid stock-outs and expiry write-offs.
- Oversee the main store, pharmacy store, and theatre and cath lab consignment stock, including cold chain and controlled-item handling.
- Lead cycle counts, annual stock takes, and reconciliation of inventory records.
- Coordinate receiving, inspection, distribution, and returns, including product recalls and field safety notices.
Compliance and Quality
- Ensure all products and suppliers meet UAE and Dubai Health Authority requirements, including product registration, licensing, and traceability.
- Support accreditation and audit readiness (such as JCI) for supply chain processes.
- Manage asset tagging, warranty, and preventive-maintenance contracts together with biomedical engineering.
Systems, Team, and Collaboration
- Use the hospital ERP and inventory modules to drive requisitions, purchase orders, and stock control, and propose process improvements.
- Lead, train, and evaluate the procurement, store, and logistics team.
- Partner with surgeons, nursing, pharmacy, finance, and biomedical engineering to forecast demand and resolve supply issues.
Qualifications and Experience
- Bachelor's degree in Supply Chain Management, Business Administration, Engineering, or a related field; a master's degree is an advantage.
- Professional certification such as CPSM, CIPS, or CSCP is preferred.
- At least 8 years of procurement and supply chain experience, including 3 or more years in a managerial role within a hospital or healthcare setting.
- Proven experience buying medical devices, implants, and consumables for surgical and procedural services.
- Working knowledge of UAE and Dubai healthcare regulations, import procedures, and local supplier markets.
- Experience with healthcare ERP and inventory management systems.
Skills and Competencies
- Negotiation, contract management, and commercial acumen.
- Analytical skills, with strong budgeting and spend-analysis ability.
- Leadership and team development.
- Clear communication with clinicians, executives, and suppliers.
- Integrity, with a strict approach to conflict of interest and ethical sourcing.
- Fluent English; Arabic is an advantage.
Key Performance Indicators
- Cost savings and purchase price variance against budget.
- Stock availability, stock-out incidents, and expired or obsolete stock value.
- Supplier on-time-in-full delivery and contract compliance.
- Procure-to-pay cycle time and inventory accuracy.
Working Conditions
On-site role at the hospital in Dubai, with occasional visits to suppliers and warehouses. The role may require flexibility to respond to urgent clinical supply needs. Compensation and benefits are in line with the Dubai healthcare market and will be confirmed in the offer.