Supervisor - Staff Accommodation Dining

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury resort in the UAE is seeking a Supervisor to join the dining team. The successful candidate will deliver high-quality service, manage guest relationships, and promote a positive work environment. Ideal applicants should have a secondary school diploma or above, along with excellent supervisory skills and the ability to thrive in high-pressure situations. The role offers an attractive salary and benefits package.

Benefits

Attractive salary

Paid leave

Healthcare package

Life insurance

Incentive programs

Qualifications

• Experience in a high-pressure work environment.
• Ability to respond quickly to demands.

Responsibilities

• Deliver high quality products and services to every guest.
• Address guests’ requests and handle complaints promptly.
• Encourage good relationships and ensure effective communication.

Skills

Excellent supervisory abilities

Organized

Friendly and polite

Team player

Education

Secondary school diploma or above

Job description

About Wynn Al Marjan Island

On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theater, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About The Position

Wynn Al Marjan Island is currently seeking a Supervisor to join the resort’s Staff Accommodation Dining team.

The Primary Duties And Responsibilities Of This Role Are

• Deliver high quality products and services to every guest
• Identify and anticipate customers’ needs and expectations and make recommendations
• Address guests’ requests and handle complaints promptly and to their satisfaction
• Provide feedback to guests’ recommendations
• Interact with Department and Company Team Members, management, and contractors professionally and positively
• Encourage good relationships, promote team spirit, and ensure effective two-way and multicultural communications
• Adhere to the Company policies and procedures and comply with the Code of Conduct
• Participate in daily staff briefings
• Monitor staff members’ manners and grooming according to Company standards
• Test and correct any deviations from service procedures through on the job training
• Arrange training sessions and refresher courses for staff in coordination with the F&B Trainer
• Promote a work environment where employees feel valued, appreciated, involved, equal and safe
  
  

About You

The ideal candidate for this position will have the following experience and qualifications:

• Secondary school diploma or above
• Excellent supervisory abilities
• Organized, confident, friendly and polite
• Team player who responds quickly to demands and thrives in a high-pressure work environment
  
  

About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.